Customer service ambassador

(Senior) Guest Services Ambassador (Front Desk)- The Langham, Hong Kong Be among the first 25 applicants About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'n...

We have a number of luxury retail clients, ranging from high-end fashion RTW, watches & jewelry to leather goods & accessories, looking for Customer Services talents to support their business in Hong Kong.Job DescriptionAssist customers with any issues regarding their enquiries.Deal with complaints and the escalation process where necessary.Provide...

We have a number of luxury retail clients, ranging from high-end fashion RTW, watches & jewelry to leather goods & accessories, looking for Customer Services talents to support their business in Hong Kong. Job Description Assist customers with any issues regarding their enquiries. Deal with complaints and the escalation process where necessary. Provide...

We have a number of luxury retail clients, ranging from high-end fashion RTW, watches & jewelry to leather goods & accessories, looking for Customer Services talents to support their business in Hong Kong. Job Description Assist customers with any issues regarding their enquiries. Deal with complaints and the escalation process where necessary. Provide...

We have a number of luxury retail clients, ranging from high-end fashion RTW, watches & jewelry to leather goods & accessories, looking for Customer Services talents to support their business in Hong Kong.Job DescriptionAssist customers with any issues regarding their enquiries.Deal with complaints and the escalation process where necessary.Provide...

Responsibilities: Introduce digital banking services to customers in bank hall. Enhance digital customer services experience and collect customer feedback/suggestions for improvement. Handle customers' inquiries and escalate when appropriate according to supervisor’s guidance. Support branch administrative and operational duties as required. Minimum...

Officer, Customer Services (Phone Banking - General Banking)Post Date05/09/2024DivisionRetail BankingDepartment/BranchDirect ChannelsResponsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, eBanking,...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, e...

Requisition ID171137- Posted -Hong Kong SAR-Kowloon Shangri-La, Hong Kong-Rooms-PermanentRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Officer, Customer Services (Phone Banking - General Banking)Post Date05/09/2024DivisionRetail BankingDepartment/BranchDirect ChannelsResponsible for answering customer enquiries, handling personal & corporate customers’ instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, eBanking,...

Job Description Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal...

Job Description Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal...

Job DescriptionBusiness FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans,...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking)Post Date04/12/2024DivisionCorporate BankingDepartment/BranchMarketingYou will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....

Handle enquiry from clients / agents / channels to resolve their incoming request and share with the team for the experience and knowledge.Represent as a company ambassador to all internal and external clients and channels, responding by telephone and written correspondence regarding policy information, company procedures, rules, and guidelines.Demonstrate...

Handle enquiry from clients / agents / channels to resolve their incoming request and share with the team for the experience and knowledge.Represent as a company ambassador to all internal and external clients and channels, responding by telephone and written correspondence regarding policy information, company procedures, rules, and guidelines.Demonstrate...

We are seeking an experienced Customer Service Manager to lead our customer service team in Global, with a focus on the global payment industry. The ideal candidate will have a strong background in customer service management and will be responsible for ensuring high-quality service delivery, team training, and the development of a comprehensive customer...

Job ResponsibilitiesLead the Customer Service Team in ensuring efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter, and Luggage Services.Monitor the grooming and performance of Customer Services team, contract casual staff, and service providers.Handle customer enquiries...