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Customer Service Ambassador

1 month ago

Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time
We have a number of luxury retail clients, ranging from high-end fashion RTW, watches & jewelry to leather goods & accessories, looking for Customer Services talents to support their business in Hong Kong.Job Description

Assist customers with any issues regarding their enquiries.Deal with complaints and the escalation process where necessary.Provide consultation to customers to meet their needs.Coordinate with internal & external parties to meet customers’ satisfaction.Handle any ad hoc projects assigned.Job Requirements

Diploma in any discipline.Minimum 1 year of Customer Service experience; preferably gained from the retail industry.Proficient in both written and spoken Chinese & English.

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