Account Executive

2 days ago


kwai chung tsuen wan hong kong, Hong Kong SAR China C.H. Robinson Full time
Primary Location: Kwai Chung, Hong KongC.H. Robinson is seeking an Account Executive to play a key role in expanding and nurturing customer relationships, maximizing business opportunities, and contributing to revenue growth. This position involves building strong client connections, understanding customer needs, and collaborating with internal teams to deliver exceptional service. The ideal candidate is proactive, solutions-oriented, and experienced in logistics or sales."At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace."Responsibilities:

Establish professional relationships with key personnel in assigned customer accountsMaintain and update customer profile including customer contract, rate file, contact list, SOP, OM, and databaseConduct regular business reviews, leveraging internal analytics and market intelligence to gain customer insights and understand positive and negative trends in data, to uncover new opportunities for service improvements, retain and grow the business by presenting strategic solutions to the customerStay informed of changes within the customers' business, industry and sector through regular customer communication; applies that knowledge to identify new opportunitiesUse effective negotiation and sales strategies in discussing pricing and selling solutions with the customerRequired Qualifications:

Bachelor's degree or equivalentMinimum 2 years working experience in freight forwarding/logistics industryPreferred Qualifications:

Good written and verbal communication skillsStrong customer service skills, patient and proactive in building relationships with customersGood problem-solving skills and organizational skills with attention to detailProficient in MS Office including Word, Excel, Outlook, and PowerPointExcellent communication & presentation skills in both English and Chinese (including Cantonese)Immediate availability is highly preferred.Equal Opportunity and Affirmative Action EmployerC.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.Your Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family, and personal goals. We provide additional company benefits that matter to you most, including life and medical insurance, critical illness, accident death and disability insurance, paid time off (PTO), paid sick leave, holiday allowance, and among others, the opportunity to prosper in a Fortune 500 company.

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