IT Helpdesk Manager

Our client is a large Investment Bank is looking to hire Senior IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving....

Our client is a large Investment Bank is looking to hire  IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving. Incident...

Total Experience•Total experience end user technology support•Experience in service desk systems ServiceNow, HP Service Manager, Remedy, etc. •Experience in supporting Mac as an advantage•Experience in strong troubleshooting skills for MS Windows 10 and MS Office applications Experience Required 5 - 7 Years Industry Type IT ...

At least Category 2 qualificationAt least 2years of help desk experience during past 10 years in:Supporting school technical environment of relevant system architecture including usage on Relational Database Management Systems and Java.Supporting web-based application systems, SQL, J Boss / Wild fly, Apache server, Crystal Reports, Microsoft Windows Server,...

Job Description: •Monitor incident and service request queues, ensuring accurate logging, prioritization, and initial diagnosis•Act as first point of contact for new scope requirements and escalations•Compile monthly progress reports on support status and KPIs•Prioritize tasks and projects daily•Provide high-quality deskside support to end...

The OfferWork alongside & learn from best in class talentOpportunity to make a positive impactGreat work environmentThe JobYour responsibilities will include:Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.Excellent communication...

As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status.  Responsibilities: Provide 1st and 2nd level support to users in a friendly and helpful...

about the company.Randstad is actively working with various Financial Services Companies in Hong Kong. Currently, they are looking for several IT Support (Help-desk) talents to prove day-to-day IT Support in Asia region.about the job.Manage endpoint devices and IT infrastructure in Asia.Monitor and route tickets.Provide IT support for software, hardware, and...

about the company.Randstad is actively working with various Financial Services Companies in Hong Kong. Currently, they are looking for several IT Support (Help-desk) talents to prove day-to-day IT Support in Asia region.about the job.Manage endpoint devices and IT infrastructure in Asia.Monitor and route tickets.Provide IT support for software, hardware, and...

Shangri-La Group Shangri-La Group is a global leader in luxury hospitality with unique Asian heritage. Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and...

Job Summary The position is responsible for performing daily level 1 IT support tasks, assisting end users with their technical problems and maintaining the health of the IT infrastructure. Responsibilities Provide expert helpdesk support, troubleshoot and resolve technical issues for colleagues and internal parties promptly and efficiently ...

Job Description Communicate and provide onsite or remote (chat/f2f/emails) support to stakeholders  Investigating, diagnosing and solving computer software and hardware issue. Assist in planning and installation of Windows-based systems ( JIRA,, Zoom software,Microsoft Azure, O365 basics, eyc) and Mac/Linux machines. Support office-related...

We are currently looking for a junior engineer to work on various internal systems and IT support buy-side hedge funds. Your work will include implementing and maintaining various IT services, automation, and providing IT support to our desks. The role is ideal for a candidate with strong technical knowledge and management skills who is interested in working...

Job description Responsibilities: Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per help desk procedures & allocated timelines. Escalates unresolved incidents/service requests within agreed timescales. Ensures tickets are updated at all times until issues are...

About the role : Operations Management Coordinate with contractors / supplier for procurement on daily use items & minor builder works projects Plan and execute PPM schedule and ensure all works are completed within timeline Update and housekeeping of civil works project document, form, template & manual Assist in security booking and prepare working...

Who are we?Equinix is a leading global digital infrastructure company, with a vast network of over 250 data centers worldwide. Digital visionaries leverage Equinix's reliable platform to unite and connect essential infrastructure swiftly. Equinix empowers businesses to reach the ideal locations, partners, and opportunities to grow dynamically, accelerate the...

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 160,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term...