IT / Helpdesk Support, Financial Service Industry

about the company.Randstad is actively working with various Financial Services Companies in Hong Kong. Currently, they are looking for several IT Support (Help-desk) talents to prove day-to-day IT Support in Asia region.about the job.Manage endpoint devices and IT infrastructure in Asia.Monitor and route tickets.Provide IT support for software, hardware, and...

Our client is a large Investment Bank is looking to hire  IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving. Incident...

Our client is a large Investment Bank is looking to hire Senior IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving....

•At least 1years of helpdesk experience in supporting web-based application systems during past 10 years•At least 1member having not less than 1 year working experience supporting school technical environment Experience Required 1 - 2 Years Industry Type IT Employment Type Permanent Location Hong Kong

Job Description: •Maintain top-tier customer service for timely issue resolution.•Monitor ticket queue, ensuring accurate logging and prioritization.•Identify and escalate priority issues promptly.•Supervise team to meet SLRs.•Resolve daily operational issues and escalate as needed.•Serve as primary contact for new scope requirements and...

Job DescriptionRole ProfileThe Tax & Financial Accounting team is a global team responsible for the preparation and filing of indirect and direct tax filings, and statutory account filings functions.  The Senior Tax Specialist role will be responsible for ensuring a high standard of service delivery in line with agreed timelines and report to the Asia Tax...

About the Company:Randstad is collaborating with a Financial Service Company in search of a Senior IT Support Engineer for their Hong Kong office to oversee the APAC region. If you thrive in a fast-paced and stimulating work environment and are keen on gaining exposure to regional projects, take a look at the details below.Provide day-to-day IT support...

about the company.Randstad is active working with a Financial Service Company, who are looking for a Senior IT Support Engineer for their Hong Kong office to take care APAC area. If you like dynamic and challenging working environment and interested in regional project exposure. Check below details.about the job.Provide stakeholders with day-to-day IT...

The OfferWork alongside & learn from best in class talentOpportunity to make a positive impactGreat work environmentThe JobYour responsibilities will include:Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.Excellent communication...

KEY RESPONSIBILITIES:Monitoring/operating in-house platformHandling client support PC supportREQUIREMENTS:English proficiencyRelated PC related skills

KEY RESPONSIBILITIES:Provide helpdesk first tier support to clients (in English and Chinese)Monitoring of critical systems and ensuring high availabilityTroubleshooting issuesTesting and quality assuranceREQUIREMENTS:Linux knowledge would be an assetIndependent, proactive, multi-tasking and hard-workingGood people skills, communications and organisational...

As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status.  Responsibilities: Provide 1st and 2nd level support to users in a friendly and helpful...

Job description Responsibilities: Provides second-line investigation and diagnosis. Resolves and closes incidents/service requests as per help desk procedures & allocated timelines. Escalates unresolved incidents/service requests within agreed timescales. Ensures tickets are updated at all times until issues are...

At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to...

Rewards, Associate Consultant - Financial Services McLagan are currently recruiting a Senior Associate Consultant / Associate Consultant to join our Talent Solutions team. You will be primarily responsible for relationship management and data-led reward consulting projects for financial services sector. This is a hybrid role with the flexibility to work...

Total Experience•Total experience end user technology support•Experience in service desk systems ServiceNow, HP Service Manager, Remedy, etc. •Experience in supporting Mac as an advantage•Experience in strong troubleshooting skills for MS Windows 10 and MS Office applications Experience Required 5 - 7 Years Industry Type IT ...

About the Company:A well-established company in the financial services industry is seeking an experienced HR & Admin officer to join their team.About the Job:Manage HR and administrative tasks such as recruitment, onboarding, staff leave/attendance, and employee relations.Create HR reports and monthly metrics based on collected data.Coordinate company events...

Job Summary The position is responsible for performing daily level 1 IT support tasks, assisting end users with their technical problems and maintaining the health of the IT infrastructure. Responsibilities Provide expert helpdesk support, troubleshoot and resolve technical issues for colleagues and internal parties promptly and efficiently ...

Rewards, Senior Associate Consultant - Financial Services McLagan are currently recruiting a Senior Associate Consultant to join our Talent Solutions team. You will be primarily responsible for relationship management and data-led reward consulting projects for financial services sector. This is a hybrid role with the flexibility to work both virtually...

Financial Services Manager Responsibilities Providing all-rounded banking services to customers Strengthening relationship with customers to identify customers' needs and recommend appropriate financial services to meet their needs so as to achieve business targets Participating in different promotion events periodically Requirements ...