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Technical Assistance Specialist

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Macquarie Bank Limited Full time

Are you passionate about technology and eager to make a real impact? Do you enjoy working in a fast-paced environment where no two days are ever the same? If so, we want to hear from you We're seeking a skilled Technical Assistance Specialist to join our Tech Assist team in Hong Kong.

As a Technical Assistance Specialist, you will play a critical role in supporting our customers with their technical queries, providing clear and concise explanations of complex technical concepts, and resolving issues in a timely and professional manner. You will work closely with our technology team to identify and resolve technical issues, staying up-to-date on the latest technologies and systems to ensure seamless delivery of services.

Key requirements for this role include a strong understanding of technology, including iPhone and iPad devices, as well as experience using collaboration products such as Office 365, Microsoft Teams, and Zoom. Excellent communication skills, both written and verbal, are essential, as is the ability to work independently with minimal supervision.

  • Requirements:
  • Strong understanding of technology, including iPhone and iPad devices
  • Experience using collaboration products such as Office 365, Microsoft Teams, and Zoom
  • Excellent communication skills, both written and verbal
  • Ability to work independently with minimal supervision