Senior Technical Operations Specialist
1 week ago
Job Summary:
Hong Kong Exchanges and Clearing Limited is seeking a highly skilled Senior Technical Operations Specialist to join its team. As a key member of the Data Center Facilities & Services team, you will be responsible for the technical operations of the HKEX data centre at TKO and Secondary Data Center (SDC) at PCCW.
The ideal candidate will have a strong background in building services engineering, mechanical engineering, or electrical engineering, with a minimum of 5 years' experience in data center operations. You will possess excellent communication and interpersonal skills, with a good command of both written and spoken English and Chinese.
Main Responsibilities:
- To supervise outsourced technicians and maintenance contractors in carrying out day-to-day operation and preventive/corrective maintenance to ensure safe, reliable, and energy-efficient operation of the data centre, office premises, and secondary data centers
- To supervise life cycle replacement, improvement, alterations, and additions works to ensure they could be completed on time, within budget, and with good quality
- Coordinate with the Building Management Office of secondary data centers on the routine and ad hoc building maintenance works
- To supervise the routine and ad hoc Repair & Maintenance (R&M) works at secondary data centers performed by HKEX Data Centre maintenance services contractors, and coordinate with Data Centre Operations (DCO) team on work scheduling
- Monitor to ensure the environment of secondary data centers meet the SLA with Data Centre Operations (DCO) team.
- To assist in procurement management, vendor management, change management, work orders management, and inventory control for all technical related works as well as implementation of energy efficient initiatives
- To conduct regular meetings with internal users and external vendors, attend emergency calls outside office hours, and supervise contractors' work during weekends and holidays
- Shift duty and 24-hour on-call are required
Requirements:
- Degree or higher diploma/certificate in Building Services Engineering, Mechanical Engineering, Electrical Engineering, or related disciplines
- 5 years solid experience in data center operator or specialist E&M contractor, possessing practical techniques in the installation, operation, maintenance, and repairing of chiller plant, computer room air-conditioner (CRAC), building management system (BMS), and critical electrical system including uninterruptible power supply (UPS), static transfer switch (STS) & power distribution unit (PDU)
- Registered Electrical Worker - Grade A or above
- Self-motivated with good communication and interpersonal skills
- Good command of both written and spoken English and Chinese
Work Environment:
HKEX - TKO
Working Hours:
7x24 Shift (Hong Kong SAR)
Scheduled Weekly Hours:
40
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