Insurance Distribution Strategist
3 weeks ago
About the Role:
HSBC is seeking a high-calibre professional to join our team as a Distribution Development and Support Lead. This role is primarily accountable to the Head of Wealth Insurance Distribution and responsible for formulating and implementing overall distribution strategies to drive high insurance growth and profitability from the retail banking channel.
Key Responsibilities:
- Formulate and implement distribution strategies to drive high insurance growth and profitability from the retail banking channel.
- Provide targeted distribution support to maximise top and bottom-line benefits and achieve targets.
- Be the first point of contact for Insurance Specialists leaders to drive retail channel management in relationship management, technical product support, and training support.
- Work closely with internal parties to optimise end-to-end sales processes and maximise customer, relationship management, and sales experience.
- Support product development with internal product teams by identifying new product opportunities based on competitive intelligence, market trends, customer demand, and analysis.
- Manage and review distribution Management Information reports to monitor business flow, track sales, market trends, and conduct retention analysis to manage business mix and market trends.
- Collaborate with different departments to drive the implementation of new insurance initiatives, including Product, Marketing, Process, Regulatory, etc.
Requirements:
- Degree required with preference for advanced degree completion.
- Solid experiences in Insurance or Banking focused on product, business development, marketing, or sales.
- Specialist product knowledge in Life products with demonstrated experience of selling and customer servicing.
- Results-oriented with emphasis on the customer and quality.
- Able to apply excellent commercial judgment and entrepreneurial thinking.
- Able to create a positive working relationship with senior executives internally and externally.
- Significant level of risk, sales quality, and compliance awareness.
- Possess the technical and operational expertise and experience to deliver the full and complete customer and business partner quality experience individually and collectively.
- Be a self-motivated, pro-active, self-starter with the ability to act and perform with minimal direction or instruction.
- Customer-driven with demonstrated commitment to improving customer experience.
- Strong interpersonal and communication skills with high written and oral proficiency in English, Cantonese, and Mandarin.
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