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Enterprise Solutions Partner

1 week ago

Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

Job Overview

We are a leading provider of IT solutions to the gaming and hospitality industry, seeking a Senior Client Relationship Manager to join our team in Macau.

  1. Build and maintain strategic relationships with key clients, focusing on driving growth and client satisfaction.
  2. Offer proactive account management, understanding client issues and challenges, and helping them define their problems.
  3. Lead cross-functional teams to deliver innovative products, solutions, and services.
  4. Pursue and win new business opportunities to meet revenue targets.
  5. Serve as the primary client focal point for our Group's solutions products.
  6. Responsible for the client account plan and its execution to achieve our objectives.
  7. Cultivate account growth of projects/revenues/scope of services and penetration into multiple business areas.
  8. Gain insight into the client's strategy and priorities for investment, growth, efficiency, expansion, and rightsizing.
  9. Establish strong personal credibility and relationships with key C-suite level client executives.
  10. IDentify and establish partnerships with potential technology and solution partners to deliver comprehensive solutions.
  11. Partner with the Sales Team in developing new business and opportunity progression.
  12. Enhance service delivery efficiency and performance on behalf of the client.
  13. Collaborate with the Group bid team, including partners, subcontractors to deliver solutions.
  14. Stay informed about future customer, industry, and IT trends, using this knowledge to develop innovative and effective solutions.
  15. Promote the performance of incremental business solutions.
  16. Lead contract negotiations and discussions.