Senior Cloud Services Enablement and Content Strategist

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Oracle Full time

Oracle is seeking an experienced Senior Cloud Services Enablement and Content Strategist to join its Customer Success Service team.

About the Role

This role involves developing and executing a comprehensive content strategy that aligns with Oracle's Customer Success Service goals and objectives. The ideal candidate will have a deep understanding of Oracle's cloud offerings, functionality, and integration capabilities.

Key Responsibilities
  • Develop high-quality, engaging content, including customer success stories, sales guides, call guides, training materials, and demo videos.
  • Design and develop enablement programs and resources, such as training materials, playbooks, and knowledge bases, to support Oracle's Customer Success teams.
  • Collaborate with cross-functional teams, including product management, marketing, sales, and presales, to gather information, validate content, and ensure alignment with messaging, business goals, and customer needs.
  • Monitor and analyze the performance of content and enablement programs using analytics tools and metrics.
Requirements

To be successful in this role, you will need:

  • A minimum of 8 years of experience in content development, enablement, or a related field, preferably in the cloud and emerging technology industry.
  • Excellent written and verbal communication skills, with the ability to create compelling content and effectively convey complex concepts.
  • Proven analytical and problem-solving skills, with the ability to use data and metrics to evaluate content effectiveness and drive improvements.
  • Strong organizational and project management skills to handle multiple projects, prioritize effectively, and meet deadlines.
Estimated Salary

$120,000 - $180,000 per year, based on location and experience.



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