Senior Cloud Services Enablement and Content Strategist
1 month ago
Oracle is seeking an experienced Senior Cloud Services Enablement and Content Strategist to join its Customer Success Service team.
About the RoleThis role involves developing and executing a comprehensive content strategy that aligns with Oracle's Customer Success Service goals and objectives. The ideal candidate will have a deep understanding of Oracle's cloud offerings, functionality, and integration capabilities.
Key Responsibilities- Develop high-quality, engaging content, including customer success stories, sales guides, call guides, training materials, and demo videos.
- Design and develop enablement programs and resources, such as training materials, playbooks, and knowledge bases, to support Oracle's Customer Success teams.
- Collaborate with cross-functional teams, including product management, marketing, sales, and presales, to gather information, validate content, and ensure alignment with messaging, business goals, and customer needs.
- Monitor and analyze the performance of content and enablement programs using analytics tools and metrics.
To be successful in this role, you will need:
- A minimum of 8 years of experience in content development, enablement, or a related field, preferably in the cloud and emerging technology industry.
- Excellent written and verbal communication skills, with the ability to create compelling content and effectively convey complex concepts.
- Proven analytical and problem-solving skills, with the ability to use data and metrics to evaluate content effectiveness and drive improvements.
- Strong organizational and project management skills to handle multiple projects, prioritize effectively, and meet deadlines.
$120,000 - $180,000 per year, based on location and experience.
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