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Retail Banking Manager
2 months ago
A Career with HSBC
HSBC is dedicated to delivering exceptional service. Our employees are our greatest asset and play a crucial role in our ongoing efforts to enhance performance for clients and provide top-tier products and services. We aim to attract talented individuals by offering a vibrant work environment, excellent career growth opportunities, and competitive remuneration packages.
Retail Banking Division HSBC's Retail Banking Division emphasizes personal wealth management and financial solutions. Our comprehensive wealth management initiatives cater to both affluent and mass market customers. With a vast network of branches and automated banking facilities, we serve a significant portion of the adult population while offering a wide array of products to our esteemed clients. The primary location indicated in a job posting does not refer to the work location; branch assignments are determined by management. We are currently seeking a high-caliber professional to undergo structured training aimed at developing a broad spectrum of retail banking product knowledge and facilitating further career advancement.Our employees are the most valuable resources in the bank. We are committed to providing you with an optimal workplace experience. Here is a glimpse of what we offer: Competitive base salary Comprehensive healthcare insurance for you and your family Retirement benefits with employer contributions Employee Share Purchase Plan Work-life balance: 18-30 days of paid annual leave plus various other leave entitlements such as birthday, marriage, maternity, paternity, study, and volunteer work Preferential interest rates for staff housing loans of up to 100% of property valuation or purchase price Recognized corporate training and development programs Opportunities for progressive career advancement Key Responsibilities Deliver exceptional customer service to retail clients within the branch network Proactively assess customer needs and recommend suitable banking services and solutions Engage in promotional initiatives to attract new business and enhance customer loyalty Maintain awareness of operational risks and comply with relevant policies and guidelines Requirements University degree or Associate degree holders; or HKCEE / HKDSE holders with relevant work experience. Candidates with less experience or recent graduates are also encouraged to apply. Relevant professional qualifications in insurance and investment are advantageous Strong service and sales orientation, self-motivated with effective communication skills Proficiency in both English and Chinese, with proficiency in Putonghua being an advantage High level of customer-centric mindset with a commitment to delivering exceptional service quality Ability to manage complex interactions effectively Demonstrated situational awareness, eagerness to learn, and ability to work in an Agile environment
Work location will be subject to change and determined by management upon joining
For more information about opportunities at HSBC, please explore our website.
