Sales Process Manager
3 weeks ago
We are seeking a highly skilled professional to join our team as Manager, Sales Process and Risk Control. This is an exciting opportunity to work with a dynamic team and contribute to the growth and success of our organization.
Key Responsibilities- Support sales teams in performing due diligence exercises and third-party risk assessments
- Facilitate Distribution Governance Forum
- Conduct gap analysis on current sales processes against regulatory requirements and internal standards
- Analyze sales processes and identify areas of inefficiency or bottleneck
- Stay up-to-date with trends in sales process optimization, compliance best practices, and regulatory changes
- Consult with sales leadership and managers to understand key challenges and requirements
- Redesign processes to remove redundancies and build in appropriate controls and compliance steps
- Implement process improvements and new tools to automate repetitive tasks while maintaining compliance
- Document user requirements and coordinate with IT/system teams on sales process system enhancements
- Train sales teams on optimized sales processes and provide necessary training on compliance requirements
- University graduate in related disciplines or relevant qualifications
- Knowledge of insurance and retail banking compliance requirements is an advantage
- Strong self-motivation and creativity, with excellent project management, communication, problem-solving, and analytical skills
- Demonstrated ability to rapidly build relationships with key stakeholders
- Ability to work independently and meet tight deadlines without compromising quality
- A team player with a great sense of ownership and servicing mindset
Hang Seng Bank is committed to service excellence and seeks to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.
We are a well-established insurance entity with a dedicated team of professionals in place to provide optimized service excellence through our retail and commercial network.
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