Customer Contact Centre Team Lead

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can...

**About Prudential plc**Prudential plc is a leading international life insurance group with operations in Asia, the US, and the UK. Our purpose is to be partners for every life and protectors for every future.**Job Summary**We are seeking a highly experienced Customer Contact Centre Manager to join our team. As a key member of our customer service...

Job DescriptionThe OpportunityWe are seeking a highly motivated and customer-focused Senior Customer Service Representative to join our Customer Contact Centre team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key...

About Company 28 - Manulife (International) LimitedWe are a leading international financial services group that helps people make their decisions easier and lives better. Our global headquarters is in Toronto, Canada, and we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.We provide...

About the RoleWe are seeking a highly skilled Senior Customer Service Representative to join our Customer Contact Centre team. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.Key ResponsibilitiesHandle customer inquiries and resolve issues via phone, email, and...

About the RoleWe are seeking a highly skilled and motivated Customer Service Expert to join our team at Company 28 - Manulife (International) Limited. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer enquiries and requests related to group...

Job DescriptionThe OpportunityWe are seeking a highly motivated and customer-focused Senior Customer Service Representative to join our team at Manulife. As a key member of our Customer Contact Centre, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured for our people, customers, and partners. We provide a platform for our people to excel and make an impact to the business, and we support their career...

About the RoleWe are seeking a highly skilled and motivated Senior Customer Service Representative to join our Customer Contact Centre team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesHandle customer inquiries and requests in a professional and timely...

About the RoleWe are seeking a highly motivated and customer-focused Senior Customer Service Representative to join our team in the Customer Contact Centre. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesHandle...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make a meaningful impact on the business. Our goal is to make Prudential a place where you can...

A Career with ExcellenceHang Seng Bank is committed to delivering exceptional service and fostering a dynamic work environment. We seek talented professionals to join our team and contribute to our mission of providing best-in-class products and services.Customer Contact CentreOur Customer Contact Centre has been recognized for its outstanding phone banking...

Job SummaryDBS Bank (Hong Kong) Limited is seeking a highly motivated and customer-focused individual to join our team as a Senior Officer, Specialist, Contact Centre, Consumer Banking. In this role, you will be responsible for providing exceptional customer service and support to our clients through various channels, including phone, email, and social...

Your Role:Key Responsibilities:Develop and implement effective strategies to manage Contact Centre operations in Hong Kong, ensuring seamless delivery of services and achieving cost targets.Lead the Contact Centre team to ensure optimal resource allocation, resulting in improved productivity and efficiency.Collaborate with stakeholders to drive business...

A Career in Service ExcellenceHang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.We are seeking high-calibre professionals to join our...

Data Centre Team LeaderExcelRedstone is seeking a highly skilled Data Centre Team Leader to join our team. As a Data Centre Team Leader, you will be responsible for managing and providing support for our Client's Data Centre cabling infrastructure, server and network hardware environment, and physical security controls. You will be site-based and report to...

Job Title: Data Centre Team LeaderWe are seeking an experienced Data Centre Team Leader to join our team at ExcelRedstone. As a Data Centre Team Leader, you will be responsible for managing and providing support for our Client's Data Centre cabling infrastructure, server and network hardware environment, and physical security controls.Key...

Job SummaryAs a Senior Officer/Officer, Specialist, Contact Centre, Corporate Banking at DBS Bank (Hong Kong) Limited, you will play a crucial role in delivering exceptional customer service and support to our clients. Your primary responsibility will be to handle customer inquiries and provide solutions to their needs, ensuring a high level of satisfaction...

Your role:Develop and implement effective strategies to manage Contact Centre operations in Hong Kong, ensuring seamless service delivery and cost efficiency.Lead the Contact Centre team to achieve service and cost targets, fostering a culture of excellence and continuous improvement.Key Responsibilities:Plan, implement, and manage Contact Centre operations...