Call Centre Operations Manager

Job Title: Customer Service Representative (Call Centre) (Based in Hong Kong)Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our Life and Health Operations Team in Hong Kong. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients through...

Job SummaryCorporate Services is responsible for the strategic planning, management, and maintenance of real estate, corporate security, housekeeping, mail distribution, documentation, destruction, and storage, catering services, and reception management.Job DutiesThe Data Centre Facilities & Services team is responsible for the technical operations of the...

**About Prudential plc**Prudential plc is a leading international life insurance group with operations in Asia, the US, and the UK. Our purpose is to be partners for every life and protectors for every future.**Job Summary**We are seeking a highly experienced Customer Contact Centre Manager to join our team. As a key member of our customer service...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can...

Job Summary:Corporate Services is responsible for the strategic planning, management, and maintenance of the company's data centres, office premises, and facilities. The team oversees the technical operations of the data centres, ensuring safe, reliable, and energy-efficient operation. Key Responsibilities:Supervise outsourced technicians and maintenance...

Job Title: Service Delivery Manager - Data Centre OperationsAbout the Role:We are seeking an experienced Service Delivery Manager to oversee our data centre operations team. As a key member of our team, you will be responsible for the delivery of all works by our operations team, ensuring that our client data centres operate at peak performance.Key...

Job Overview We are seeking a highly skilled and customer-focused Service Centre Associate to join our team at Rosewood Hong Kong. Key Responsibilities Provide exceptional guest service and maintain positive relationships with colleagues and guests. Answer all incoming calls in a professional manner, using correct telephone etiquette at all times. Handle...

Job DescriptionThe Life and Health Operations Teams at Sun Life comprise functions across Underwriting, Policy Administration, Claims, Client Service, and Case Management to support the life insurance business.We are committed to delivering exceptional service and value to our clients, and we are seeking a talented professional to join our teams.Key...

Data Centre Job DescriptionThis role requires a wide range of skills and expertise, including:• Proficiency in physical IT infrastructure, including servers, networking, and storage.• Hands-on experience with hardware installation, removal, and maintenance in a data centre environment.• Familiarity with ITIL control processes and enterprise-class...

About the PositionWe are seeking a seasoned logistics professional to oversee the end-to-end process of equipment orders, deliveries, and installations for our data centres and colocations across the Asia market.This role will involve developing and implementing comprehensive logistics plans, coordinating with internal stakeholders, and managing the call-off...

About the PositionWe are seeking a seasoned logistics professional to oversee the end-to-end process of equipment orders, deliveries, and installations for our data centres and colocations in the Asia market.This role will involve developing and implementing comprehensive logistics plans, coordinating with internal stakeholders, and managing the call-off...

At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can...

Job DescriptionAs a Service Centre Associate at Rosewood Hong Kong, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, responding to their needs and resolving any issues promptly and professionally.Answer...

At Prudential plc, we are committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured for our people, customers, and partners. We provide a platform for our people to excel and make an impact to the business, and we support their...

At Prudential, we are committed to creating a culture of diversity and inclusion, where our people can thrive and make a meaningful impact. As a key member of our Customer Contact Centre team, you will play a vital role in delivering exceptional customer experiences and driving business growth.This role reports to a senior manager and is responsible for...

Data Centre Operations SpecialistThis role requires a wide variety of strengths and capabilities, including:Working knowledge of a physical IT infrastructure (server, networking, storage)Hands on experience with hardware move/add/change in a data center environmentExperience with ITIL control processesExperience supporting enterprise-class hardware...

About Hong Kong Design Centre Hong Kong Design Centre (HKDC) is a leading organization established to enhance Hong Kong's reputation as a hub of design excellence in Asia. Our mission is to advocate for the strategic application of design and design thinking to drive innovation, generate business value, and enhance societal well-being. We are currently...

Job SummaryDBS Bank (Hong Kong) Limited is seeking a highly motivated and customer-focused individual to join our team as a Senior Officer, Specialist, Contact Centre, Consumer Banking. In this role, you will be responsible for providing exceptional customer service and support to our clients through various channels, including phone, email, and social...

Job Title: Data Centre Infrastructure ManagerHSBC is seeking a highly skilled Data Centre Infrastructure Manager to join our team. As a key member of our Digital Business Services team, you will be responsible for the governance, policing, and control of Data Centre whitespace and management of the DCM site team's daily workload.Key Responsibilities:Liaise...

Job Title: Data Centre Infrastructure ManagerHSBC is seeking a highly skilled Data Centre Infrastructure Manager to join our team. As a key member of our Digital Business Services team, you will be responsible for the governance, policing, and control of Data Centre whitespace and management of the DCM site team's daily workload.Key Responsibilities:Liaise...