Digital Banking Officer

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Bank Full time

**Job Summary**

Dah Sing Bank is seeking a highly motivated and experienced professional to join our team as a Digital Banking Officer. In this role, you will be responsible for assisting in the development and implementation of digital banking strategies to increase the competitiveness of our platforms.

**Key Responsibilities:**

• Develop and execute business strategies for digital banking channels, including internet banking, mobile banking, and other digital-related channels.

• Explore and implement new digital banking solutions and initiatives for personal and SME customers.

• Collaborate with cross-functional teams to drive digital banking projects, including user requirements preparation, review of User Acceptance Test cases and results, and preparing customer communication and internal training.

• Work with IT and other stakeholders to explore new solutions to increase the efficiency of digital communication channels.

• Ensure internet activities comply with regulatory requirements and protect the best interest of customers.

• Monitor the usage of digital banking services and stay up-to-date with market trends.

• Prepare competitors' benchmarking and analysis.

• Assist other divisions or bank's subsidiaries in driving digital channel initiatives.

**Requirements:**

• Degree or above in Business Administration, Marketing, e-Commerce, Information Technology, or related disciplines.

• Relevant experience with proven track records in digital banking service development, including e-Banking and mobile banking channels.

• Fresh graduates are also welcome.

• Experience in SME digital platforms is preferred.

• Self-motivated with strong analytical and planning skills.

• Detail-oriented and able to work under pressure to meet tight schedules.

• Good communication skills and attention to detail.

• Knowledge in HTML, CSS, and JavaScript is preferred.

• Good command of both written and spoken English and Chinese.



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