Digital Transformation Leader

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank Full time

About the Role

DBS Bank is at the forefront of digital banking, and we're seeking a seasoned professional to lead our digital transformation efforts in Institutional Banking. As a Digital Transformation Leader, you will be responsible for driving revenue growth, fostering innovation, and enhancing customer experience.

Key Responsibilities

  • Support the Head of Digital Commercialization in identifying and implementing new growth initiatives, including corporate cards, strategic partnerships, and industry initiatives.
  • Conduct research and gather insights on the latest technological, regulatory, and market changes, and make recommendations for new digital products and services.
  • Understand customer preferences and develop a seamless and personalized experience across all channels.
  • Collaborate with internal stakeholders to ensure successful delivery of digital products and services.
  • Work with Sales, Segments, and Group Digital teams to drive new RAPID mandates and API usage.
  • Collaborate with the Marketing team to improve the effectiveness of digital customer communications.

Requirements

  • Bachelor's degree in Business, Marketing, or a related field with 7+ years of relevant experience.
  • Proven experience in developing and implementing digital commercialization strategies that drive revenue growth.
  • Strong project management skills with the ability to initiate and lead strategic projects.
  • Knowledgeable of market trends, customer insights, and emerging technologies in the digital space.
  • Experience in digital commercialization, product management, or related roles.
  • Project management skills, with the ability to lead cross-functional teams and manage multiple initiatives simultaneously.
  • Strong understanding of digital technologies and trends in the institutional banking industry.
  • Knowledge of regulatory requirements and industry best practices for digital products and services in the institutional banking industry.
  • Excellent communication and collaboration skills with the ability to work effectively with internal and external stakeholders.

About DBS Bank

DBS Bank is a leading financial services group in Asia, with a proven track record of innovation and customer-centricity. We're committed to delivering exceptional customer experiences and driving growth through digital transformation.



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