Digital Transformation Director

2 months ago


Hong Kong, Central and Western District, Hong Kong SAR China Prudential plc Full time
About the Role

We are seeking a highly skilled and experienced Digital Director to join our team at Prudential plc. As a key member of our organization, you will play a critical role in driving our digital transformation journey and delivering exceptional customer experiences.

Key Responsibilities
  • Strategic Leadership: Develop and execute a comprehensive digital strategy that aligns with our business goals and objectives.
  • Digital Project Management: Spearhead the delivery and execution of digital projects, ensuring a cohesive and superior digital experience across all digital touchpoints and platforms.
  • Collaboration and Communication: Work closely with cross-functional teams and stakeholders to ensure smooth and efficient project delivery, and effectively communicate digital initiatives and results to the organization.
  • Digital Performance Management: Establish, manage, and report on digital KPIs group-wide and across Local Business Units (LBUs), setting clear targets and benchmarks for digital performance and customer engagement.
  • Regulatory Compliance: Ensure that all digital initiatives adhere to regulatory standards and privacy laws across multiple jurisdictions.
Requirements
  • Education: Bachelor's degree in Digital, Business Administration, Information Technology, or related field; Master's degree or MBA preferred.
  • Experience: Minimum of 10 years of experience in digital strategy, project management, or a related field, preferably in the insurance or financial services industry.
  • Skills and Qualifications: Proven track record of leading and delivering complex digital projects with quantifiable results, extensive experience in managing digital platforms and enhancing user experience and usability, proficiency in digital analytics tools and KPI tracking, and knowledge of current digital trends and technologies.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.



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