Digital Transformation Manager
13 hours ago
Job Summary:
We are seeking a highly experienced Senior Digital Strategy and Transformation Manager to join our team at Bank of China (Hong Kong) Limited. The successful candidate will be responsible for establishing a digital strategy and transformation roadmap for our Personal Banking business, driving business growth and improving customer experience.
Key Responsibilities:
- Develop and implement a digital strategy and transformation roadmap for Personal Banking, aligning with the bank's overall business objectives.
- Lead cross-functional teams to design and implement customer journeys, ensuring seamless end-to-end experiences.
- Conduct workshops and training sessions to promote digital literacy and agile methodologies across the organization.
- Collaborate with business stakeholders to develop and prioritize product roadmaps, ensuring alignment with business objectives.
- Build and maintain a business analytics and customer experience management framework, driving data-driven decision making.
- Stay up-to-date with industry trends and best practices, identifying opportunities to enhance our digital business and competitiveness.
Requirements:
- University degree in Business, Finance, Computer Science, or related disciplines.
- Minimum 10 years of experience in banking, technology, or consulting, with a strong background in digital business strategy and transformation.
- Proven experience in digital strategy development, maturity measurement, and diagnosis.
- Strong understanding of agile methodologies, including Scrum, Kanban, and Lean.
- Excellent communication and presentation skills, with the ability to build rapport with stakeholders at all levels.
- Proficiency in English and Chinese, with the ability to communicate effectively in both languages.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and innovative organization.
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