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Digital Transformation Specialist
1 month ago
Cathay Pacific Airways Limited is seeking a highly skilled and experienced professional to join our team as a Cargo Digital Transformation Specialist. This role will play a key part in driving our digital transformation journey, focusing on cargo operations.
Key Responsibilities- Monitor new technology developments and industry digitization trends, identifying potential applications and use cases for CX Cargo.
- Coordinate and drive proof of delivery or study of new technology applications.
- Understand business needs and pain-points, facilitating business requirement collection and validation.
- Conduct end-to-end business process reviews to understand the impact of new digital initiatives on business processes.
- Assist in developing business cases for new projects with sound justifications and collaborate with IT and ETPM on project approval processes.
- Carry out project management and coordination tasks or act as the BU project manager for Cargo digital transformation projects.
- Work as the digital product owner, responsible for managing the product development roadmap and delivery in Agile.
- Establish and maintain excellent communication and partnership with key stakeholders.
- Bachelor Degree in a related discipline is required.
- Minimum 5 years' experience in the field of IT or digital, with experience in air cargo or logistics industry being a plus.
- Good project management skills.
- Experience in one or more of the following areas is a plus: Business Process Review, Cargo Management System, Agile solution delivery, Salesforce Sales Cloud, and Case Management System.
- Strong analytical, planning, problem-solving, and organising skills with the ability to independently manage and prioritise multiple tasks within defined time constraints.
- Strong digital product management background in driving user engagement and communication for improvement on internal working efficiency.
- Strong communication and interpersonal skills, able to interact with people at all levels and from different cultural backgrounds.
- Good influencing skills and ability to promote collaboration among stakeholders.
- Good command of both spoken and written English.
- Experience of working in a large complex organisation.
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
