Insurance Operations Manager

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full time
Job Description

The Senior Quality Assurance Specialist role within Gravitas Recruitment Group (Global) Ltd supports the Agency Quality & Monitoring team in enhancing logistics and sales quality tracking mechanisms.

  • Main Responsibilities:
  • Review and update existing internal control policies, ensuring alignment with industry best practices and regulatory requirements.
  • Coordinate with key stakeholders to execute Field Monitoring Unit roles and responsibilities, seamlessly integrating them into daily agency operations.

Key Skills and Qualifications:

  • A thorough understanding of distribution operations, management practices, and sales culture.
  • Proven experience in leading multiple projects, programs, and new initiatives simultaneously.
  • Strong analytical and problem-solving skills, combined with sound business acumen.
  • Excellent communication and interpersonal skills, with proven collaboration and influencing abilities.

Working Arrangements:

  • Full-time employment.
  • Mid-senior level position.
  • Analyst, Quality Assurance, and Distribution function.
  • Insurance and Financial Services industry.


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    FWD Insurance Job DescriptionJob Title: Head of Operations ManagementAt FWD Insurance, we are seeking a highly skilled and experienced professional to lead our operations management team. The successful candidate will be responsible for formulating and executing strategies to drive business growth, improve customer experience, and reduce operational...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    About the Role:We are seeking an experienced Operations and Underwriting Leader to join our team at FWD Insurance. As a leader in our operations management and strategy team, you will be responsible for developing and implementing strategies to improve operational efficiency, enhance customer experience, and drive business growth.The ideal candidate will...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    In this critical role, you will lead the development and implementation of innovative operations management strategies that drive customer value creation and business outcomes for FWD Insurance. As a seasoned professional with a proven track record in operations management, underwriting, and claims, you will be responsible for shaping the future of our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full time

    Avo Insurance aims to revolutionize the digital insurance landscape by providing seamless, on-demand coverage to individuals worldwide. We're seeking an experienced (Senior) Growth Associate to drive strategic business development and build lasting relationships with clients.This role involves handling (re)insurance inquiries, supporting the business...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full time

    Avo Insurance aims to revolutionize the digital landscape of insurance, making it accessible and convenient for everyone. As a Growth Associate, you will play a crucial role in developing and executing our strategic business plan.We are seeking an energetic individual with strong communication skills to build relationships with potential business partners...


  • Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full time

    Avo Insurance Overview: As a forward-thinking insurance provider, we aim to revolutionize the industry by making insurance accessible and convenient for all. Our vision is to become everyone's trusted digital companion in the world of insurance.We are seeking an energetic (Senior) Growth Associate who can help us develop and execute our strategic business...


  • Hong Kong, Central and Western District, Hong Kong SAR China Chevalier Group Full time

    Job RoleWe are seeking an experienced Claims Manager to join our team at Chevalier Insurance Company Limited. As a key member of our operations team, you will be responsible for managing and supervising subordinates to ensure efficient claim handling and high-quality customer service.Responsibilities:- Oversee daily claim operations, ensuring compliance with...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    Job Description:FWD Insurance is a leading pan-Asian life and health insurance business with over 12 million customers across 10 markets. We are seeking an experienced Operations and Underwriting Leader to lead our operations management and strategy team.The ideal candidate will have a strong background in financial services, insurance operations, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    Assistant Manager, Underwriting, Life Operations (Case Handling)Apply locations Hong Kong - Millennium CityTime type: Full timePosted on: Posted 30+ Days AgoAbout FWD GroupFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The...


  • Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Group Full time

    Underwriter, Mortgage Insurance Underwriter, Mortgage Insurance Apply locations HKG - Quarry Bay Time Type: Full time Posted on: Posted 30+ Days Ago Job Requisition ID: 329677 Primary Details QBE MI Asia is an international provider of credit enhancement products that promote homeownership and facilitate mortgage transactions in the capital markets. We...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    About FWD GroupFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance.The Head of Customer Operations will be responsible for...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    As a seasoned professional in the financial services industry, you will lead and shape the operations management strategy for FWD Insurance. This role requires a deep understanding of risk-based management frameworks and innovative solutions to drive customer value creation and business outcomes.Develop and formulate the strategic roadmap for operations...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    This exciting opportunity involves developing and executing a comprehensive operations strategy that drives growth and profitability for FWD Insurance. As a key member of our leadership team, you will be responsible for shaping the future of our operations and creating a seamless customer experience.Design and implement strategic management frameworks to lay...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    Head of Customer Operations page is loaded Head of Customer Operations Apply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332 About FWD Group FWD Group is a pan-Asian life and health insurance business with more...


  • Hong Kong, Central and Western District, Hong Kong SAR China Unicorn Advisor (HK) Limited Full time

    Company Overview:Unicorn Advisor (HK) Limited is a reputable insurance brokerage firm that requires an experienced professional to oversee its day-to-day operations.


  • Hong Kong, Central and Western District, Hong Kong SAR China Sanderson-iKas Hong Kong Full time

    About the Role: As a Senior Business Manager, you will be responsible for leading and managing a team of insurance professionals to drive business growth and enhance operational efficiency.Your Key Responsibilities Will Include:Developing and implementing business strategies to achieve growth targets and improve market positioning in the life insurance...


  • Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Group Full time

    QBE Insurance Group offers an exciting opportunity for a Mortgage Insurance Specialist to join our team. In this role, you will be responsible for supporting underwriting activities and managing a profitable business portfolio.About the JobThe successful candidate will have a strong understanding of mortgage insurance principles and practices, as well as...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bowtie Life Insurance Company Full time

    About the RoleThe Insurance Product Development Intern will be responsible for collaborating with cross-functional teams to ensure effective delivery of product initiatives. You will work closely with operations and engineering teams to drive our mission of making insurance good again.Your key responsibilities will include conducting market intelligence and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich 56 Company Ltd Full time

    Job DescriptionThe Distribution Team of Zurich 56 Company Ltd is seeking an experienced professional to fill the role of Senior / Business Hub Officer, Distribution, General Insurance (Sales Operation/ Policy Servicing). As a key member of the team, you will play a vital part in delivering exceptional services in sales operations and policy servicing.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Full time

    About the RoleAt QBE, we are seeking an experienced Insurance Underwriter to join our team as an Engineering Line Specialist. As a key member of our underwriting team, you will play a crucial role in supporting engineering lines in Hong Kong for underwriting activities and delivery of planned profitability.The ideal candidate will have a degree or equivalent...