Assistant Manager, Underwriting, Life Operations

2 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time
Assistant Manager, Underwriting, Life Operations (Case Handling)

Apply locations Hong Kong - Millennium CityTime type: Full timePosted on: Posted 30+ Days AgoAbout FWD GroupFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD's customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.For more information, please visit www.fwd.com.For more information about FWD Hong Kong, please visit www.fwd.com.hk.The JobDevelop and implement underwriting and operational framework, policies, procedure guidelines.Monitor the processing of New Business and underwriting to ensure SLA is committed in good quality.Perform underwriting assessment on both medical/non-medical cases within approval limits.Liaise with team leads in distribution channels to identify areas of improvement.Review and verify customer due diligence, AML and CTF duties in accordance with guidelines and regulations.Participate in UAT's and ad-hoc projects.The PersonUniversity graduate or above, preferably with professional insurance qualifications e.g. FLMI.Minimum 6 years solid experience in Life and medical insurance underwriting, of which at least 2 years in a managerial role.Strong analytical and problem-solving skills, self-motivated and effective team player.Maintain good business relationships with channels, e.g. agency, bancassurance, broker, etc.Excellent interpersonal and communication skills to all levels.Ability to work under pressure and multi-task in a dynamic and changing environment.Good command of both written and spoken English and Chinese.Familiar with Microsoft Word, Excel, and PowerPoint.We offer 5-day work, 20-22 days annual leave, excellent learning & development opportunities, and an attractive package to the right candidate.Information collected will be treated in strict confidence and used solely for recruitment purposes. The company will retain all applications no longer than 24 months, which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability, or family status in the employment process.

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