Head of Operations Management

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time
About the Role
FWD Insurance seeks an experienced leader to drive its operations management strategy, leveraging data-driven insights to enhance underwriting and claims processes. The successful candidate will lead a team of subject matter experts, fostering a culture of continuous learning and improvement.

Key Responsibilities:
  • Develop and implement market-leading strategies for risk management, customer experience, and operational efficiency.
  • Collaborate with high-performing functional teams to integrate diverse needs and perspectives.
  • Lead, manage, and coach a team of subject matter experts to achieve strategic objectives.
  • Provide thought leadership on how to seize market opportunities and deliver solutions that foster a common language and best practices.

Requirements
  • Bachelor or master's degree in business or related field.
  • Minimum 15 years' experience in Financial Services/Insurance industry, working in multi-national environments at regional leadership capacity.
  • Proven experience in operations management, underwriting, and claims management in life and health insurance operations in a leadership role.


  • Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    Head of Loan Operations: We are seeking an experienced professional to lead our Loan Operations team. As a senior leader in loan operations, you will be responsible for strategic leadership, technical expertise, and communication with internal teams to ensure accuracy and adherence to service level agreements.Key Accountabilities:Strategic Leadership:...


  • Hong Kong, Central and Western District, Hong Kong SAR China International Executive Service Corps Full time

    Join our dynamic team at International Executive Service Corps as a Head of Operations Support!About the Role:We are seeking a highly skilled and experienced Head of Operations Support to lead our account opening operations team.Key Responsibilities:Process Oversight: Monitor and supervise the implementation of effective processes to ensure seamless account...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    FWD Insurance: A Leader in Pan-Asian Life and Health InsuranceThe role of Head of Operations Strategy at FWD Insurance presents a unique opportunity to shape the future of customer-centric operations management. With over 12 million customers across 10 markets, we are committed to delivering innovative solutions that create sustainable value.This position...


  • Hong Kong, Central and Western District, Hong Kong SAR China China Securities (International) Finance Holding Company Limited Full time

    Key ResponsibilitiesThe Clearing and Operations Department Head will oversee all aspects of project management, including project planning, risk assessment, and vendor management. Key responsibilities include:Defining project scope, schedule, and budget;Managing project risks and developing mitigation strategies;Liaising with stakeholders to ensure project...

  • Executive Head

    22 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong Council of Social Service Full time

    We invite applications for the role of Executive Head at the Hong Kong Council of Social Service (HKCSS). As a leading organization in the social service sector, we aim to advance the well-being of the Hong Kong community.In this key position, you will provide strategic direction, leadership, and oversight to ensure the effective operation of HKCSS. Your...


  • Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    Company OverviewMUFG is committed to hiring based on merit and organizational fit, regardless of race, religion or gender.Job DescriptionAs Vice President, Forex, you will provide full support and assistance to Department Head. You will also lead and manage operations of Derivatives and Securities.Key Responsibilities:To provide full support and assistance...


  • Hong Kong, Central and Western District, Hong Kong SAR China Ubiquant Asset Management Full time

    A top-tier quantitative asset management firm in Hong Kong seeks an Administrative Manager with 5–10 years of work experience. The position encompasses a wide range of office management responsibilities, including office space maintenance and overseeing daily operational routines. We offer an attractive remuneration package & benefits to the right...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    Head of Customer Operations page is loaded Head of Customer Operations Apply locations Hong Kong - Taikoo Shing (Group Office) time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R-0022332 About FWD Group FWD Group is a pan-Asian life and health insurance business with more...


  • Hong Kong, Central and Western District, Hong Kong SAR China Giorgio Armani Full time

    The position of Head of Culinary Operations at Armani/Caffè is designed for a highly skilled and motivated individual with a passion for delivering exceptional culinary experiences.About Our ApproachWe prioritize creating unique and memorable dining experiences for our guests, combining traditional Italian flavors with modern twists and creativity.As a key...

  • Manager -

    3 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China China Re Asset Management (Hong Kong) Company Limited Full time

    Job Description Prepare investment reporting with Portfolio Managers, Local and Headquarter Management, Compliance and Auditors, Group and Head office and Third Party investors; Manage day-to-day trade booking, settlement and clearing, cash management, account opening and fund administrative matters; Record, compile and reconcile of the Fund's monthly NAV...


  • Hong Kong, Central and Western District, Hong Kong SAR China PrimePeak Group Full time

    Job OverviewThe PrimePeak Group is seeking a seasoned Head of Asset Management to lead our fund operations team. As a key member of our senior management team, you will be responsible for ensuring the operational efficiency, risk control, and regulatory compliance across multiple fund structures.


  • Hong Kong, Central and Western District, Hong Kong SAR China Hang Seng Bank Limited Full time

    Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good...

  • Head of Operations

    16 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Green Lake Executive Search Co. Limited Full time

    Responsibilities:Oversee and integrate middle- and back-office operational systems across business lines including investment banking, asset and wealth management, and securities brokerage. Optimize digital operations infrastructure to enhance compliance and operational efficiency for cross-border business activities. Design and implement risk management...


  • Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    About the CompanyMitsubishi UFJ Financial Group (MUFG) is a leading financial institution with a presence in over 40 countries. We are committed to hiring based on merit and organizational fit, regardless of race, religion, or gender. Our employees are our key assets, and we strive to create a workplace that fosters growth, innovation, and diversity.Your...


  • Hong Kong, Central and Western District, Hong Kong SAR China Gravitas Recruitment Group (Global) Ltd Full time

    Head of General Insurance Claims:About the Role:This is an exciting opportunity to join our Gravitas Recruitment Group (Global) Ltd as a Head of General Insurance Claims. As a senior leader, you will be responsible for overseeing the daily operations of our Claims Department and driving business growth.Main Responsibilities:Lead and develop a high-performing...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mise En Place Talent Full time

    Key ResponsibilitiesThe Head Chef will be responsible for:Leading a Michelin-star level kitchen and team.Developing and implementing menu ideas in collaboration with the Group Executive Chef.Mentoring and training staff to ensure high standards of food quality and presentation.Working closely with the FOH team to deliver exceptional customer...

  • Operations Manager

    3 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Construction Industry Council Full time

    Job DescriptionThe Construction Industry Council is seeking a highly skilled and motivated individual to fill the position of Operations Officer. The successful candidate will be responsible for ensuring the smooth and efficient operation of the Construction Sector Imported Labour Quarters.Main Responsibilities:To support the Head of Quarters Operations and...


  • Hong Kong, Central and Western District, Hong Kong SAR China KOS International Limited Full time

    KOS International Limited requires a highly skilled Head of Finance to oversee the financial aspects of the company. This role involves managing financial reporting, leading the finance function, and ensuring compliance with relevant regulations.Job DescriptionThe successful candidate will be responsible for:Working closely with senior management to execute...


  • Hong Kong, Central and Western District, Hong Kong SAR China MUFG Full time

    Company OverviewMitsubishi UFJ Financial Group (MUFG) is one of the world's leading financial groups, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.Job Responsibilities:To provide...


  • Hong Kong, Central and Western District, Hong Kong SAR China Frazer Jones Full time

    We are looking for a skilled Head of Human Resources Business Partner to join our team at Frazer Jones. In this role, you will partner with business leaders to develop and implement HR strategies that drive business results.Responsibilities include developing and executing people-focused strategies, leading talent acquisition and management efforts, and...