Head of Operations Management
4 days ago
FWD Insurance seeks an experienced leader to drive its operations management strategy, leveraging data-driven insights to enhance underwriting and claims processes. The successful candidate will lead a team of subject matter experts, fostering a culture of continuous learning and improvement.
Key Responsibilities:
- Develop and implement market-leading strategies for risk management, customer experience, and operational efficiency.
- Collaborate with high-performing functional teams to integrate diverse needs and perspectives.
- Lead, manage, and coach a team of subject matter experts to achieve strategic objectives.
- Provide thought leadership on how to seize market opportunities and deliver solutions that foster a common language and best practices.
Requirements
- Bachelor or master's degree in business or related field.
- Minimum 15 years' experience in Financial Services/Insurance industry, working in multi-national environments at regional leadership capacity.
- Proven experience in operations management, underwriting, and claims management in life and health insurance operations in a leadership role.
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