Head of Operations Manager

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

About AIA International Limited

We believe in empowering our people to find their 'better' and make a difference in the lives of others.

This role is pivotal in managing Anti-Money Laundering (AML) controls, implementing the 1.5 lines of defense model, and maintaining robust data governance frameworks.

  • Key Responsibilities:
  • Develop, implement, and maintain AML policies and procedures in accordance with regulatory, group and local compliance requirements.
  • Conduct regular risk assessments and audits to identify vulnerabilities and enhance controls.
  • Oversee the investigation and reporting of suspicious activities to the relevant functions and authorities.
  • Coordinate and facilitate with relevant parties and key stakeholders to provide AML related refreshment training and awareness programs to employees in Operations.
  • Act as Representative of Operations function at AML Committee ensuring the successful delivery of strategic objectives.
  • Collaborate with law enforcement and regulatory agencies as needed.

Risk Management and Compliance

  • Provide governance over the implementation of Operational Risk Management Framework with 1st Line owners and Subject Matter Experts (SME) to ensure consistent implementation and reporting of Operational Risks within Operations.
  • Identify, assess, and mitigate risks related to quality control and governance processes within Operations.
  • Develop and implement compliance monitoring programs to ensure adherence to regulatory standards and internal policies.
  • Prepare and present risk and compliance reports to Senior Management and ExCo. Coordinate responses to reports requested by regulators/authorities.
  • Lead internal audits and assessments to evaluate the effectiveness of risk and compliance frameworks within Operations.

Data Governance and Quality

  • Establish, oversee and enforce data governance frameworks to ensure data accuracy, integrity, and security.
  • Lead initiatives to improve data quality and implement data management best practices within Operations that comply with the Company's standards.

Requirements:

  • Bachelor's degree in Business Administration, Finance, Risk Management, or a related field; Master's degree preferred.
  • Minimum of 15 years of experience in quality control, risk management, compliance, or related areas within the insurance or financial services industry.
  • Relevant license(s)/ certifications (e.g. Certified Risk Manager, Governance Risk and Compliance Professional) are a plus.
  • Strong knowledge of AML regulations and best practices, data governance frameworks, risk management principles and governance best practice.
  • Ability to interpret regulatory requirements and translate them into operational practices.
  • Ability to work collaboratively across departments and influence stakeholders at all levels.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
  • Strategic thinking and leadership capabilities.
  • Detail-oriented with a focus on accuracy and compliance.
  • Ability to manage multiple priorities and meet deadlines.

About This Role

This is an exciting opportunity for an experienced professional to join our team and contribute to our mission of helping customers live Healthier, Longer, Better Lives.

We welcome applications from qualified candidates who share our values and are passionate about making a difference in the lives of others.



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