Insurance Operations Lead

6 days ago


Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

ConnectedGroup is looking for an experienced Underwriting Manager to join our team.

Job Description

As an Underwriting Manager, you will be responsible for utilising your expertise in underwriting to represent the department and provide operational services to sales channels and other departments.

Key Responsibilities:

  1. Providing high-quality operation services to sales channels and other operational departments.
  2. Building partnership relationships with agencies through cooperation.
  3. Offering timely solutions to agencies and resolving issues with flexible approaches.
  4. Participating in tailored training programs for each district.
  5. Analysing enquiry patterns through Business Partner service to address challenges and close service gaps within channels, boost STP rates, reduce pending ratios, and enhance operational efficiency.
  6. Underwriting large and complicated applications within agreed turnaround times.
  7. Supporting new initiatives for regulatory requirement updates, system automation, and STP development.
  8. Performing routine duties and ensuring turnaround times are met with agreed standards.

Requirements:

  • Bachelor's degree with 6-8 years of experience, including at least 3 years at a supervisory level OR Form 5 graduate plus 8-10 years of related experience with at least 5 years at a supervisory level.
  • Underwriting knowledge in life insurance.
  • Good leadership, problem-solving, and communication skills.
  • Candidates with less experience may be considered for the Assistant Manager level.

Our company offers negotiable annual bonuses. If you're interested in this role, please click "APPLY" or send your updated CV to us. Only shortlisted candidates will be notified. All personal data collected will be kept confidential and used only for recruitment purposes.



  • Hong Kong, Central and Western District, Hong Kong SAR China Avo Insurance Full time

    Our MissionAvo Insurance is dedicated to transforming the insurance landscape by harnessing the power of technology. We strive to create innovative, user-centric solutions that make insurance accessible and enjoyable for all. By fostering a culture of excellence, empathy, and continuous learning, we aim to build trust with our customers and establish...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    About FWD InsuranceFWD Insurance is a leader in the pan-Asian life and health insurance market. With over 12 million customers across 10 markets, we are committed to delivering innovative propositions, easy-to-understand products, and a simpler insurance experience.Our customer-led and digitally enabled approach helps us stay ahead of the competition. We aim...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    About UsFWD Insurance is a pan-Asian life and health insurance business with over 12 million customers across 10 markets. Our mission is to revolutionize the way people feel about insurance.We aim to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience. Our customer-led and digitally enabled approach helps us stay...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    FWD Insurance seeks a seasoned professional to lead its operations management strategy, driving innovation and customer-centric solutions. The ideal candidate will possess extensive experience in underwriting and claims management, with a proven track record of transforming business and people to deliver results.The successful candidate will be responsible...


  • Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    As a valued member of our team at Bank Of China (Hong Kong) Limited, we are seeking an experienced Insurance Policy Operation Team Lead to join us. About the RoleThis is a key position in our insurance policy operation process and requires a highly skilled professional who can effectively manage day-to-day operations, lead a team, and ensure seamless...


  • Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Group Full time

    At QBE Insurance Group, we're committed to delivering exceptional risk management solutions that promote homeownership and facilitate mortgage transactions in the global capital markets. Our team of experienced professionals provides credit enhancement products to international lenders under our comprehensive QBE Mortgage Insurance Program.About this...


  • Hong Kong, Central and Western District, Hong Kong SAR China HFG Insurance Recruitment Full time

    About the Role:This Life Insurance Advisory Role offers a unique opportunity for an experienced actuary to join a leading professional services firm and contribute to the success of their clients. The ideal candidate will have a deep understanding of the life insurance industry and a proven track record of delivering high-quality advisory services.Key...


  • Hong Kong, Central and Western District, Hong Kong SAR China QBE Insurance Group Full time

    At QBE Insurance Group, we're seeking a highly skilled and experienced Insurance Underwriter to join our team in Hong Kong. As an Insurance Underwriter, you will play a critical role in evaluating risk for new business and renewals, ensuring profitable growth while adhering to legal and regulatory requirements.This is a fantastic opportunity to showcase your...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    Assistant Manager, Underwriting, Life Operations (Case Handling)Apply locations Hong Kong - Millennium CityTime type: Full timePosted on: Posted 30+ Days AgoAbout FWD GroupFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The...

  • Data Architect Lead

    6 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    About FWD InsuranceFWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets.The company was established in 2013 and is focused on changing the way people feel about insurance.We use a customer-led and digitally enabled approach to deliver innovative propositions, easy-to-understand products and a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Well Link Life Insurance Full time

    Job Overview:The role of a Customer Service Officer at Well Link Life Insurance is to provide exceptional service to customers, ensuring their needs are met and concerns are resolved efficiently.Key Responsibilities:Manage inbound and outbound hotline services to support customer inquiries and service requests.Resolve customer complaints related to...


  • Hong Kong, Central and Western District, Hong Kong SAR China Liberty Mutual Insurance Full time

    Job Summary:We are seeking a highly skilled AVP, Product-Accident to lead our underwriting team and establish health underwriting and pricing guidelines for Hong Kong including Group Life and Medical, Personal Accident and Group Travel products.About the Role:As a key member of our team, you will be responsible for driving quotation workflow efficiency and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Scarborough Insurance Brokers Limited Full time

    Main ResponsibilitiesCoordinate policy renewals, handle customer inquiries, and administer insurance programs.Provide claim services to clients and complete administrative tasks to support business operations.Job RequirementsF.5 graduate or above with 1 year of relevant experience; fresh graduates considered.Proficiency in MS Office (MS Word, Excel,...


  • Hong Kong, Central and Western District, Hong Kong SAR China BOC Group Life Assurance Company Limited Full time

    We are seeking an experienced Insurance Operations Supervisor to join our team at the BOC Group Life Assurance Company Limited. As a key member of our operations team, you will be responsible for overseeing the daily activities of our hotline team, ensuring that they provide exceptional customer service while meeting our company's operational...


  • Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

    Job OverviewThis role plays a critical part in driving the success of FWD Insurance's operations management and strategy team. The successful candidate will be responsible for developing market-leading risk-based management frameworks and next-generation solutions to drive innovation and delivery of large-scale transformations.The ideal candidate will have a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Flippa Full time

    About the RoleWe are seeking an experienced Underwriting Team Lead to join our Product, Non-Motor Underwriting team at Flippa. The ideal candidate will have a strong background in insurance underwriting and business development.Key ResponsibilitiesNegotiate business terms with stakeholders and review them against established underwriting standardsBUILD...


  • Hong Kong, Central and Western District, Hong Kong SAR China Unicorn Advisor (HK) Limited Full time

    Company OverviewUnicorn Advisor (HK) Limited is a reputable insurance brokerage firm that requires an experienced leader to oversee its daily operations.


  • Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

    Digital Transformation in the Insurance IndustryA leading insurance provider seeks a skilled Digital Transformation Lead to support its digital transformation initiatives.ResponsibilitiesLead the project to migrate existing systems to Dynamics 365 (D365).Collaborate with stakeholders to define project scope, goals, and deliverables.Utilize VB.NET to analyze,...


  • Hong Kong, Central and Western District, Hong Kong SAR China Harvest Personnel Agency Full time

    Job Overview:We are seeking an Insurance Partnership Lead to join our team at Harvest Personnel Agency. In this role, you will be responsible for developing and executing customer promotion campaigns, supporting the entire campaign process from preparing specifications and marketing materials, logistics support, user-acceptance testing, to campaign...


  • Hong Kong, Central and Western District, Hong Kong SAR China ConnectedGroup Full time

    Digital Transformation in the Insurance SectorA leading insurance provider seeks an experienced IT Project Manager to spearhead the digital transformation initiative. Key Responsibilities:Lead the project to migrate existing systems to Dynamics 365.Collaborate with stakeholders to define project scope, goals, and deliverables.Utilize VB.NET to analyze,...