Insurance Operations Lead
6 days ago
ConnectedGroup is looking for an experienced Underwriting Manager to join our team.
Job Description
As an Underwriting Manager, you will be responsible for utilising your expertise in underwriting to represent the department and provide operational services to sales channels and other departments.
Key Responsibilities:
- Providing high-quality operation services to sales channels and other operational departments.
- Building partnership relationships with agencies through cooperation.
- Offering timely solutions to agencies and resolving issues with flexible approaches.
- Participating in tailored training programs for each district.
- Analysing enquiry patterns through Business Partner service to address challenges and close service gaps within channels, boost STP rates, reduce pending ratios, and enhance operational efficiency.
- Underwriting large and complicated applications within agreed turnaround times.
- Supporting new initiatives for regulatory requirement updates, system automation, and STP development.
- Performing routine duties and ensuring turnaround times are met with agreed standards.
Requirements:
- Bachelor's degree with 6-8 years of experience, including at least 3 years at a supervisory level OR Form 5 graduate plus 8-10 years of related experience with at least 5 years at a supervisory level.
- Underwriting knowledge in life insurance.
- Good leadership, problem-solving, and communication skills.
- Candidates with less experience may be considered for the Assistant Manager level.
Our company offers negotiable annual bonuses. If you're interested in this role, please click "APPLY" or send your updated CV to us. Only shortlisted candidates will be notified. All personal data collected will be kept confidential and used only for recruitment purposes.
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