Operations Management Strategist

1 day ago


Hong Kong, Central and Western District, Hong Kong SAR China FWD Insurance Full time

FWD Insurance seeks a seasoned professional to lead its operations management strategy, driving innovation and customer-centric solutions. The ideal candidate will possess extensive experience in underwriting and claims management, with a proven track record of transforming business and people to deliver results.

The successful candidate will be responsible for shaping the company's strategic roadmap, aligning market-leading strategies with FWD's vision. They will also lead high-performing teams, ensuring each person has a development plan in place to grow and reach their full potential.

  • Develop and implement market-leading underwriting and claims frameworks
  • Lead cross-functional teams to integrate diverse needs and perspectives
  • Maintain a deep understanding of financial services, insurance operations, and customer experiences


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