Insurance Operations Specialist

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Zurich 56 Company Ltd Full time
Job Description

The Distribution Team of Zurich 56 Company Ltd is seeking an experienced professional to fill the role of Senior / Business Hub Officer, Distribution, General Insurance (Sales Operation/ Policy Servicing). As a key member of the team, you will play a vital part in delivering exceptional services in sales operations and policy servicing.

Key Responsibilities:
  • Manage key stakeholders' expectations by collaborating with account managers to establish long-term relationships with business partners.
  • Provide pre- and post-sales services, including prompt resolution to interpret policy terms and conditions.
  • Collaborate with underwriting departments on renewal terms and quotations.
  • Stay updated on market changes related to compliance policies.

Requirements:
  • Diploma in Insurance Studies or degree holder with at least 3 - 5 years of experience in the insurance industry.
  • Familiarity with General Insurance products, preferably in personal lines insurance products.
  • Possession of an Insurance Professional Qualification is an added advantage.
  • Good customer handling, communication, and interpersonal skills.
  • Self-motivated, independent, polite, and capable of working under pressure with high accuracy.


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