Insurance Transformation Specialist
4 days ago
At Nicoll Curtin - Singapore, we are seeking a talented Insurance Transformation Specialist to join our dynamic team. This pivotal role involves collaborating with stakeholders across various insurance departments to develop a comprehensive insurance reference architecture and service catalogue.
Key Responsibilities:
- Collaboration and Stakeholder Engagement: Engage closely with business stakeholders to gather insights and develop an insurance service catalogue, documenting the AS-IS insurance process architecture, process models, and controls.
- Documentation Excellence: Create clear, concise documents detailing process steps and requirements, such as user stories, Business Requirements Documents (BRDs), or functional specifications for core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, and Billing & Collection.
- Standards Familiarity: Leverage your knowledge of insurance standards, such as ACCORD or IBM Insurance Reference Architecture, to inform your work.
- Maintaining Comprehensive Documentation: Prepare and maintain all necessary documentation, including business requirements, functional specifications, user stories, and data dictionaries.
- Identifying Opportunities for Improvement: Analyze existing processes to identify gaps, pain points, and areas for enhancement, driving efficiency in insurance operations.
- Project Updates and Communication: Provide regular project status updates, clearly communicate requirements, and manage stakeholder expectations effectively.
Knowledge and Experience:
- Insurance Process Expertise: Solid experience in insurance process engineering and transformation projects.
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