Benefits Administration Expert

7 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Aon Hewitt Full time

Our Culture


Aon Hewitt values innovation, diversity, and inclusivity in our workplace. As a team, we strive to empower our colleagues to be their authentic selves, providing equal opportunities for growth and development.


The Job


The successful candidate will be responsible for assisting the business line department in providing administrative support for employee benefits schemes. Key duties include:

  • Reporting member changes to underwriters for Group Medical, Group Life, and Retirement Schemes.
  • Handling clients' enquiries on members' records.
  • Providing professional customer service and relationship building.
  • Ensuring all tasks adhere to internal and external agreed Service Level Agreements (SLAs).
  • Monitoring the administrative process for accuracy and efficiency.
  • Other ad-hoc tasks assigned by your supervisor.

Your Qualifications


The ideal candidate will possess:

  • A minimum of Form 7/DSE or above with 3 years working experience in Employee Benefits, preferably in a broker firm or insurance company.
  • A holder of FLMI or LOMA preferred or passed in IIQE Papers.
  • Customer-oriented with excellent communication skills.
  • Well-organized and detail-minded with good organization skills and effective interpersonal skills.
  • A good command of written and spoken English and Chinese.
  • Familiarity with computer skills, including MS Office (Word, Excel).

How You'll Thrive


At Aon Hewitt, we believe in creating a work environment that supports your well-being and success. Our comprehensive benefits package includes everything from flexible work arrangements to training and development opportunities, allowing you to thrive in your role.

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