Executive, Employee Benefits Specialist
4 days ago
Company Overview
Aon Hewitt is in the business of shaping decisions for the better to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team, passionate about helping our colleagues and clients succeed.
Job Description
The job incumbent will be responsible for providing administrative support in relation to employee benefits schemes. Key duties include:
- Reporting member changes to underwriters for Group Medical, Group Life, and Retirement Schemes.
- Handling clients' enquiries on members' records.
- Providing professional customer service and relationship building.
- Ensuring all tasks adhere to internal and external agreed Service Level Agreements (SLAs).
- Monitoring the administrative process for accuracy and efficiency.
- Other ad-hoc tasks assigned by your supervisor.
Required Skills and Qualifications
The ideal candidate will possess:
- A minimum of Form 7/DSE or above with 3 years working experience in Employee Benefits, preferably in a broker firm or insurance company.
- A holder of FLMI or LOMA preferred or passed in IIQE Papers.
- Customer-oriented with excellent communication skills.
- Well-organized and detail-minded with good organization skills and effective interpersonal skills.
- A good command of written and spoken English and Chinese.
- Familiarity with computer skills, including MS Office (Word, Excel).
Benefits
In addition to our comprehensive benefits package, we offer a dynamic work environment that encourages diversity and inclusivity. Our agile workplace allows you to manage your wellbeing and work-life balance, ensuring you can be your best self at Aon Hewitt. Furthermore, all colleagues enjoy two 'Global Wellbeing Days' each year, promoting time for self-care and growth.
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