Digital Business Development Manager
1 month ago
At Prudential, we're committed to being partners for every life and protectors for every future. Our purpose drives everything we do, creating a culture where diversity is celebrated and inclusion is assured. We provide a platform for our people to excel and make an impact, supporting their career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
This role will play a key part in launching individual life insurance products to achieve our business goals. Key responsibilities include business analytic support, user stories compilation, and system testing on internal application systems and digital platforms.
Key Responsibilities:
- Work closely with different departments on project implementation, front-end and back-end system enhancement to drive solutions to meet delivery deadlines.
- Lead and perform User Acceptance Testing (UAT), raise change requests / system enhancement and report testing problems / defects to IT development team and perform post-implementation checking.
- Work closely within the Agile development teams to ensure development of the backlog items prioritized for the sprint.
- Conduct end-user training.
- Review & prepare project documents (including but not limited to user stories, design specification, test plan, test case, test results, training material), monitor project matters daily and report status (including but not limited to project issues and progress) on agreed interval with proper documentation to ensure all assigned tasks / projects are delivered with quality and on time.
- Lead the Business Analysis team to facilitate / coordinate with different key stakeholders to deliver project / system enhancement which best fits the needs of end-users and within budget.
- Provide support to end users on system related issues after project implementation.
Requirements:
- Degree holder in Business Administration, Computer Science, Information Technology, or related discipline
- Minimum 4-5 years of PM or BA working experience in implementation process of insurance company
- Knowledge of insurance industry, preferable in digital journey of new business and/or underwriting automation
- Experience in Agile and Agile Toolsets (JIRA) would be an advantage
- Fast learner with excellent analytical and problem-solving skills
- Excellent negotiation, communication, and interpersonal skills
- Solid knowledge of Life Product, Life operations
- Proficient in Microsoft products
- Knowledge of project management skills and tools
- Experience with SQL Queries / BI Tools such as QlikView is a plus
- Excellent command of English and Chinese (written and spoken) including Putonghua
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