Boutique Team Lead

3 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Swatch Group Full time

About the Role

We are seeking a highly skilled and experienced Boutique Supervisor to join our team at The Swatch Group (Hong Kong) Limited. As a key member of our sales team, you will be responsible for leading and supervising a team of sales professionals to achieve sales and customer service targets.

Key Responsibilities

  • Assist the Boutique Manager in leading and supervising the sales team to achieve sales and customer service targets
  • Ensure all directions and guidelines from management are followed properly
  • Develop and implement strategies to improve sales and customer service performance
  • Monitor customer feedback and service standards
  • Support the Boutique Manager in training and coaching sales team members
  • Strong leadership and people management skills

Requirements

  • Post-secondary education or above
  • At least 5 years of relevant working experience in luxury products, preferably in watch and jewelry business
  • Pleasant, customer-oriented, and team player
  • Good command of spoken and written Cantonese, Mandarin, and English
  • Proficiency in MS Office suite

About Us

The Swatch Group (Hong Kong) Limited is a leading luxury watch and jewelry company with a rich history and heritage. We are committed to delivering exceptional customer service and sales experiences to our customers.


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