Boutique Team Lead
3 weeks ago
About the Role
We are seeking a highly skilled and experienced Boutique Supervisor to join our team at The Swatch Group (Hong Kong) Limited. As a key member of our sales team, you will be responsible for leading and supervising a team of sales professionals to achieve sales and customer service targets.
Key Responsibilities
- Assist the Boutique Manager in leading and supervising the sales team to achieve sales and customer service targets
- Ensure all directions and guidelines from management are followed properly
- Develop and implement strategies to improve sales and customer service performance
- Monitor customer feedback and service standards
- Support the Boutique Manager in training and coaching sales team members
- Strong leadership and people management skills
Requirements
- Post-secondary education or above
- At least 5 years of relevant working experience in luxury products, preferably in watch and jewelry business
- Pleasant, customer-oriented, and team player
- Good command of spoken and written Cantonese, Mandarin, and English
- Proficiency in MS Office suite
About Us
The Swatch Group (Hong Kong) Limited is a leading luxury watch and jewelry company with a rich history and heritage. We are committed to delivering exceptional customer service and sales experiences to our customers.
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