A. Lange

Key Responsibilities

As a Sales and Team Lead at A. Lange & Söhne, you will be responsible for driving sales growth and excellence in our boutique. Your key responsibilities will include:

SALES

• Exceed boutique budgets by implementing effective sales strategies and managing sales teams to achieve brand retail strategy goals.
• Plan and execute monthly meetings and actions to drive sales performance.
• Monitor and analyze sales figures to refine future sales projections and ensure maximum market satisfaction.

TEAM MANAGEMENT

• Lead the boutique team by setting clear objectives, responsibilities, and brand standards.
• Develop and coach team members to reach sales and operational objectives.
• Plan and implement team-building activities to foster a sense of belonging and pride in working at A. Lange & Söhne.

STORE MANAGEMENT

• Maintain a high level of display, visual merchandising, and boutique condition and environment, in line with brand guidelines.
• Act as the face of the boutique and brand ambassador, building brand and boutique awareness and equity.

STORE OPERATION MANAGEMENT

• Comply with group and brand procedures, identifying issues and proposing solutions to ensure seamless store operations.
• Manage store stock quality, quantity, and backorders, ensuring accuracy in monthly, quarterly, and yearly stocktaking and quality control.

FINANCIAL CONTROL & CASH REGISTRY

• Comply with procedures and legal, fiscal, and customs regulations.
• Control cash register and ensure financial accuracy.

REPORTING

• Ensure timely reporting of sales to brand director and area sales manager.
• Identify strengths and weaknesses in existing operations to define action plans for implementation.

CUSTOMER EXPERIENCE & CRM-RELATED ACTIVITIES

• Define store navigation scenario and mobilize sales associates to deliver Lange selling ceremony.
• Generate interest in target prospects and convert to boutique customers, developing specific programs to acquire new high-potential customers.
• Maintain ongoing relationships with clients, ensuring special attention to existing and new VIP customers to maintain loyalty.

REGIONAL AND INTERNATIONAL COOPERATION

• Develop agile communication and cooperation with other boutique managers in the same region.
• Participate in Lange international retail community activities, sharing insights, opportunities, and best practices to increase overall retail performance and nurture a supportive Lange retail culture.

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