Digital Infrastructure Manager

4 weeks ago


Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

Classy Wheeler Limited

We offer a competitive salary of approximately $90,000 - $110,000 per annum.

About the Role:

The Department drives and leverages technology refreshment and best practice service management principles to provide cost-effective and efficient infrastructure and technical environment, data center management, and valued end-user services.

  • Assisting and monitoring the incoming production changes.
  • Performing risk impact assessment of production changes, including ensuring they are following change process, assessing risks and impacts of changes, scheduling planned and urgent changes to smoothly transit to production, reviewing documentation and procedures, and escalating problematic changes to Change Management.
  • Responsible for following up and reporting changes, such as following up the status of production changes, and following up failed changes and updating records to consolidate daily/weekly/monthly change report.

Requirements:

  • University degree in Computer Science or related discipline.
  • Three years' experience in ITIL service management practices and knowledge in ITIL Service Management Model.
  • Hands-on experience in network & system implementation, knowledge in Windows, Linux system, network operations, system management, database administration & Cisco equipment, solid understanding of web monitoring and administration technologies with skills in areas of performance optimization, load balancing and network security.
  • Obtaining project management skills and relevant experience will be an advantage.
  • Good teamwork competency.
  • Good organizational and problem-solving abilities as well as good communication and interpersonal skills.
  • Good responsibility and commitment to the assigned job.
  • Be open-minded and have a strong sense of responsibility.
  • Good command of both written and spoken English, Chinese, and Cantonese.


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