Senior IT Solutions Manager, Commercial IT Expert

1 month ago

Hong Kong, Central and Western District, Hong Kong SAR China Burberry Limited Full time

Job Purpose:

The Senior Solutions Manager, Commercial IT, is responsible for overseeing and delivering all aspects of a solutions project from inception through to post-implementation phases while managing the Global Commercial IT Solutions portfolio and supporting the IT Director.

Key Responsibilities:

  • Manages the global portfolio for Commercial IT Solutions.
  • Develops plans, tools, processes, and structure for the day-to-day setup and monthly prioritization at Commercial Portfolio Review (Forum).
  • Manages the Global Solutions Portfolio budget and finances for Commercial IT, governs the process, and is responsible for overall portfolio reporting.

Project Governance and Competency Development:

  • Works with the IT Director to formulate and develop competency frameworks and implementation of internal development across Project Managers and Solution Managers.
  • Establishes best practices for Solution Projects and refines/develops processes required to ensure smooth operational efficiencies.
  • Manages external IT vendors, including leading, facilitating, and working with relevant stakeholders for RFPs, solution design, and contractual negotiations.
  • Works with Regional IT teams to manage and provide support where required.
  • Establishes and facilitates knowledge exchanges between project managers and facilitates internal development of skillsets.
  • Manages, coaches, and develops people across projects and forums where applicable.

Project Management/Delivery:

  • Liaises with business and IT stakeholders globally to ensure requirements are captured, identified, and included in the targeted solution.
  • Leads and manages global, Asia, and Americas IT Solution projects from inception, development, deployment through to service and transition within budget and to completion.
  • Manages operational business and technical teams deploying new services, capacity planning, risk/contingency planning, and site architecture.
  • Manages and leads change with project implementation, including designing, developing, co-ordination, and delivering IT Solutions training to the business stakeholders.
  • Manages and tracks project budgets and provides reporting to relevant stakeholders across the organization, ensuring projects stay within project budgets.

Personal Profile:

  • Solid experience and proven track record in the IT field.
  • Proven extensive business partnering experience with strong relationship management.
  • Outstanding verbal and written communication skills.
  • Professional, passionate, innovative, self-driven, and able to present solutions to diverse groups of stakeholders.
  • Excellent analytical, problem-solving, and decision-making skills, leveraging both logical and creativity.
  • Proven troubleshooting skills.
  • Experiences in driving technical innovation.

About Burberry Limited:

Burberry Limited is an equal opportunities employer and treats all applications equally and recruits purely on the basis of skills and experience.

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