Executive Relationship Manager, Corporate Banking
4 days ago
We are a leading financial services group in Asia, empowering businesses and individuals to achieve their goals. Our Technology and Operations team enables the bank with an efficient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation.
Job SummaryThis role is responsible for delivering excellent service to our corporate banking customers. As an Executive Relationship Manager, you will be the key contact point for clients, providing solutions to their needs and ensuring timely issue resolution.
Key Responsibilities:- Provide consistent high-quality service to internal/external customers on Trade/Cash/Corporate banking products over the telephone or non-phone means.
- Understand customer requirements and offer suitable solutions.
- Offer advisory services and insights to address customer needs.
- Solicit customer feedback and identify areas for improvement.
- Record, track, and coordinate the resolution of all customer queries/feedbacks.
- Degree or diploma holder.
- Experience in serving Trade/Cash/Corporate Banking customers preferable.
- Good communication skills with attentive listening.
- Proficient in Microsoft Office applications.
We provide a competitive salary package and a dynamic environment that supports your development and recognises your achievements. Estimated monthly salary range: HK$40,000 - HK$80,000 depending on experience.
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