Retail Store Operations Director

4 days ago


hong kong island, Hong Kong SAR China Lululemon Athletica Full time

About Us

Lululemon Athletica is a leading performance apparel company, dedicated to creating transformational products and experiences that support people in achieving their goals.

As a Store Manager at Lululemon, you will play a key role in driving store operations, fostering a respectful and inclusive team environment, and delivering a world-class guest experience.

Key Responsibilities:

Leadership and People Management

  • Create and maintain a positive team culture that values diversity, equity, and inclusion.
  • Develop and execute talent acquisition strategies to build a strong and diverse team.
  • Provide ongoing learning and development opportunities to support team growth and performance.
  • Engage in regular career discussions with team members to support their growth and development.
  • Recognize and reward team members for their contributions and achievements.

Guest Experience and Community

  • Work collaboratively with team members to ensure a seamless and engaging guest experience.
  • Lead by example, demonstrating a commitment to providing excellent service and ensuring a welcoming store environment.
  • Cultivate relationships with community partners to drive engagement and sales.

Operations and Business Acumen

Manage store profitability, labor hours, and annual sales targets.Analyze data and metrics to inform business decisions and drive strategic initiatives.Develop and implement strategies to drive sales growth and improve operational efficiency.Maintain accurate records and reports to track store performance.

Requirements and Qualifications

  • 2+ years of retail or sales management experience.
  • Proven track record of driving sales growth and improving operational efficiency.
  • Strong business acumen, including financial analysis and strategic planning.
  • Excellent communication and interpersonal skills.

Benefits and Perks

  • Competitive base pay.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • Employee discounts and perks.
  • A comprehensive benefits package.


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