Luxury Retail Operations Specialist
3 days ago
We are looking for an experienced Retail Operations and Performance Management professional to join our team at Projob21 Ltd.
About the Job- Oversee performance and operational excellence in luxury fashion stores in Hong Kong
- Design and implement coaching programs for retail teams to achieve high levels of client satisfaction, business success, and operational efficiency
- Identify and address operational challenges to maintain competitiveness
- Support various retail initiatives from client engagement strategies, process optimization, and store openings/closings
- Lead a team of sales professionals to achieve sales and profit targets
- Develop and execute sales and pricing strategies to drive business growth and profitability
- Collaborate with cross-functional teams to launch marketing programs and optimize revenue
- Maintain effective relationships with key stakeholders, including customers, suppliers, and internal partners
- Stay up-to-date with industry trends and best practices to inform decision-making
- Degree holder with extensive experience in store operations and management
- Proven track record in Luxury retail
- Strong analytical and problem-solving skills, with ability to work in a fast-paced environment
- Excellent communication and interpersonal skills, with ability to build strong relationships
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Luxury Retail Manager
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Retail Operations Specialist
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