Restaurant Operations Manager
2 days ago
Award-winning F&B group aimsHigher Consultancy Limited is seeking an experienced Restaurant Manager to oversee the day-to-day operations of our trendy bars and modern cuisine restaurant in Hong Kong.
The ideal candidate will possess a degree in Hotel or Hospitality / Tourism Management, with minimum 2-3 years' relevant experience in a managerial position in a fine dining restaurant. A strong leadership and customer-oriented individual with excellent people management and problem-solving skills is required.
Key Responsibilities:
- Operations Oversight: Assist in overseeing the day-to-day operations of the restaurant, including roster, training, daily administration etc.
- Team Leadership: Motivate and monitor all operations focusing on flawless execution, increasing profit, and enhancing the guest experience.
- Guest Experience: Anticipate guest needs and build rapport with customers as well as provide coaching to team members on how to exceed guest expectations.
- Inventory Control: Daily assessment of all operating equipment and inventory reporting faults, breakages, and missing items.
- Cost Management: Consistently monitor food & beverage and labour costs to remain within budgets and maximize revenue.
- Reporting: Provide periodical analysis and status reports for management review.
- Social Media: Respond to comments about the restaurant on social media platforms.
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