Proctoring and Administration Lead

5 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Pearson Full time

About the Position:

The Proctoring and Administration Lead will play a vital role in ensuring the integrity and security of our exam delivery process. This position requires a highly organized and detail-oriented individual who can maintain accuracy and attention to detail while working under pressure.

Key Responsibilities:

  • Coordinate proctoring activities, ensuring compliance with established protocols and procedures
  • Manage exam materials, equipment, and supplies, maintaining accurate inventory and tracking systems
  • Develop and implement administrative processes to streamline workflow and improve efficiency
  • Collaborate with regional managers to address any issues or concerns, escalating matters as necessary
  • Contribute to the development of policies and procedures, ensuring alignment with organizational goals and objectives

Requirements:

  • Experience in a supervisory or management role, preferably in education or testing services
  • Exceptional organizational and time management skills, with a focus on efficiency and productivity
  • Strong problem-solving and analytical skills, with a focus on resolving complex issues and improving processes
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Prior experience with Pearson VUE certification and recertification processes is an asset


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