Proctoring and Administration Lead
5 days ago
About the Position:
The Proctoring and Administration Lead will play a vital role in ensuring the integrity and security of our exam delivery process. This position requires a highly organized and detail-oriented individual who can maintain accuracy and attention to detail while working under pressure.
Key Responsibilities:
- Coordinate proctoring activities, ensuring compliance with established protocols and procedures
- Manage exam materials, equipment, and supplies, maintaining accurate inventory and tracking systems
- Develop and implement administrative processes to streamline workflow and improve efficiency
- Collaborate with regional managers to address any issues or concerns, escalating matters as necessary
- Contribute to the development of policies and procedures, ensuring alignment with organizational goals and objectives
Requirements:
- Experience in a supervisory or management role, preferably in education or testing services
- Exceptional organizational and time management skills, with a focus on efficiency and productivity
- Strong problem-solving and analytical skills, with a focus on resolving complex issues and improving processes
- Ability to maintain confidentiality and handle sensitive information with discretion
- Prior experience with Pearson VUE certification and recertification processes is an asset
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