Workplace Engagement Specialist

4 days ago


Hong Kong Island, Hong Kong SAR China Total Loyalty Company Full time
About Total Loyalty Company

Total Loyalty Company is a multi-award winning and industry pioneer HR agency in the field of staff engagement and corporate wellness solutions. We help companies in Hong Kong create happy and healthy workplaces through our unique mix of staff events, perks, content, and digital solutions.

Job Role

We are looking for a person to join our team to help look after our growing base of clients as a client success person. This role involves managing a group of 10+ clients, understanding their needs, and working out the best ways to engage and interact with employees to provide them with a happy and healthy workplace.

Responsibilities
  • Develop and implement strategies to improve client satisfaction.
  • Collaborate with internal stakeholders to plan and arrange staff activities for clients.
  • Engage with all levels within a client organization to understand their needs and preferences.
  • Develop and manage relationships with internal and external stakeholders to ensure seamless communication and collaboration.
Requirements

To be successful in this role, you will need:

  • Minimum 2 years working experience in client management, especially being able to demonstrate ability to manage multiple accounts at the same time.
  • Experience in event planning and creative thinking for idea generation and problem-solving.
  • Able to present ideas, write proposals, and communicate effectively with all levels of employees within a client organization.
  • Fluent in Cantonese and English, with good communication and leadership skills.
What We Offer

We offer a competitive salary range of around $22.5 - $28.5k per month, plus an all-round total remuneration package including flexible working hours, birthday leave, mental health leave, and office massage, etc.



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