Cash Management Service Manager

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time
Responsibilities
  • Act as a dedicated point of contact to deliver and drive quality cash management services in line with the segmented services model.
  • Process account maintenance for Corporate Banking Services Online and operate cash management products.
  • Be responsible for implementing and refining cash management projects, developing workflows, continuously monitoring and enhancing service quality and performance.
  • Deliver tailored and one-stop quality services by closely following up on client needs, conducting case investigations, and system testing.
  • Work collaboratively with product specialists and relationship managers to conduct client visits and business analytics, review product and service mixes to achieve revenue growth.
Requirements
  • Degree holder or above, preferably with a Certified Six Sigma Green Belt or above qualification.
  • At least 5 years of experience in corporate banking or cash management services.
  • Familiarity with cash management-related products and platforms.
  • Excellent interpersonal and communication skills.
  • Excellent analytical and numerical skills.
  • Proficiency in Microsoft Office, including Excel Macro.
  • Good command of both spoken and written English and Chinese, with Mandarin being an advantage.


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