IT Support Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Eternity Consultants (HK) Limited Full time

About Eternity Consultants (HK) Limited

We are a leading retailer with over 100 employees in Hong Kong, providing excellent customer service and innovative solutions to our clients.

Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team. The successful candidate will be responsible for providing technical support to our users, completing programming tasks, documenting user information, and troubleshooting network or server issues.

Key Responsibilities

  • Provide helpdesk support to users, resolving technical issues and answering queries in a timely and professional manner.
  • Complete programming tasks, including coding, testing, documentation, and maintenance services, to ensure the smooth operation of our systems.
  • Document and track user information, ensuring compliance with instructions and guidance.
  • Troubleshoot network or server issues, identifying and resolving problems quickly and efficiently.
  • Handle ad hoc projects as assigned, demonstrating flexibility and a willingness to learn.

Requirements

  • Diploma or above in computer or related discipline with a minimum of 1 year working experience.
  • Knowledge in.Net/C/C++/C# development, with the ability to perform programming tasks for users.
  • Strong passion for learning and development in CRM and ERP system solutions.
  • Able to work independently and self-motivated, with excellent communication skills.
  • Customer-oriented, with a strong focus on delivering excellent customer service.
  • Immediate availability is preferred, but not essential.

Benefits

  • 5 days work, with a competitive salary and benefits package.
  • Double pay, performance bonus, medical scheme, and 11 days annual leave.
  • Opportunities for career development and growth, with a focus on innovation and excellence.

Job Category

Information Technology (IT)



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