Customer Support Associate
5 days ago
Moomoo is a leading organization that values excellence in customer service. Our mission is to provide top-notch support to our clients, ensuring their satisfaction and loyalty.
Job SummaryWe are seeking a highly motivated Customer Service Assistant to join our team. The successful candidate will be responsible for performing various administrative tasks, including account document review, data entry, and communication with clients.
Key Responsibilities:- Account Management: Assist in reviewing account documents for new and existing clients, ensuring accurate and timely processing.
- Administrative Support: Provide general administrative assistance to the office, including data entry and document filing.
- Client Communication: Make calls to existing clients to discuss service renewals and other matters.
- Project Assignments: Perform ad-hoc projects and assignments as required by the team.
To succeed in this role, you will need:
- Secondary Education or Above: A degree in any discipline from a recognized institution.
- Strong Work Ethic: Be responsible, hard-working, and patient, with excellent time management skills.
- Technical Proficiency: Proficient in PC applications, including Excel, Word, and Chinese Word Processing.
- Customer-Focused: Have good communication and presentation skills, with a strong focus on delivering exceptional customer experiences.
- Language Skills: Possess a good command of English, Cantonese, and Mandarin, with the ability to communicate effectively with clients.
- Additional Requirements: Fresh graduates will be considered, and the ability to work on weekdays is an advantage. Immediate availability is preferred.
The salary for this position is approximately HKD 25,000 - HKD 30,000 per month, depending on experience and qualifications.
-
Customer Support Associate
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Ecovadis Full timeJob SummaryEcoVadis is seeking a highly skilled Billing Support Associate to join the Finance team in Japan. This role is responsible for managing billing and payment inquiries, reviewing and resolving billing discrepancies, and processing payments.This position requires strong communication and problem-solving skills, as well as the ability to work...
-
Customer Support Liaison
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Oliver James Associates Full timeAt Oliver James Associates, we are seeking a highly skilled Customer Support Liaison to join our team. This role is perfect for individuals who are passionate about delivering exceptional customer service and working in a fast-paced environment.About the RoleWe are looking for someone who can effectively assist and resolve walk-in customer queries and...
-
Customer Service Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Manulife Full timeAbout This RoleWe are seeking a Customer Service Associate to join our team at Manulife.Key ResponsibilitiesHandle customer inquiries through phone calls and emails in a professional manner.Resolve customer requests within standard response times and obtain necessary information to support resolution of problems raised by customers.Cooperate with other teams...
-
Customer Experience Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China foodpanda Full timeJob OverviewWe are seeking a highly skilled and dedicated Customer Experience Associate to join our team at foodpanda. As an operations professional, you will play a vital role in ensuring our brands are performing to best-in-class standards.This is an excellent opportunity for individuals who possess strong analytical skills, attention to detail, and a...
-
Customer Experience Associate
6 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full timeRole OverviewWe are seeking a Customer Experience Associate to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be the first point of contact for our customers and engage with them on phone calls, emails, social media, and chat.Job ResponsibilitiesProvide exceptional customer service by responding to product and service enquiries via...
-
Customer Support Associate
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full timeAbout Us">Hang Seng Bank is committed to delivering exceptional service excellence. Our people are our greatest asset and play a vital role in enhancing performance for customers and providing best-in-class products and services.Our Business">Hang Seng's Commercial Banking business provides customized financial solutions to corporate customers, from small...
-
Customer Service Excellence Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China AXA Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Excellence Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via various channels.Job DescriptionDeliver timely and effective responses to customer inquiries through phone,...
-
Academic Support Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Hong Kong University of Science and Technology Full timeJob OverviewThe Hong Kong University of Science and Technology is seeking a highly skilled Academic Support Associate to join our team. This role will provide essential support to our academic staff in the preparation of course materials, grading assignments and examinations, invigilation, conducting tutorials, and other teaching-related duties.About the...
-
Retail Sales Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Hollister Co. Stores Full timeAbout UsHollister Co. Stores is a leading fashion retailer that offers high-quality clothing and accessories to customers worldwide.Job Title: Retail Sales Associate - Customer Experience ExpertWe are seeking an experienced retail sales associate who can provide exceptional customer service, drive sales growth, and contribute to the overall success of our...
-
Event Support Associate
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Ocean Park Full timeJob Title: Event Support Associate - SeasonalAbout the Job:We are seeking a highly motivated and detail-oriented Event Support Associate to join our team at Ocean Park. As an Event Support Associate, you will be responsible for supporting the successful execution of various events and activities within the park.Key Responsibilities:Assist in event setup and...
-
Academic Support Associate
4 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Chinese University of Hong Kong Full timeJob DescriptionThe Department of Finance at The Chinese University of Hong Kong is seeking an Academic Support Associate to deliver administrative support to lecturers, conduct tutorials, prepare course materials, grade assignments, provide student consultation, and assist in lectures.Key ResponsibilitiesDeliver administrative support to lecturersConduct...
-
Academic Support Associate in Finance
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China The Chinese University of Hong Kong Full timeAbout the RoleWe are seeking an Academic Support Associate to join our team at The Chinese University of Hong Kong.Job SummaryThis is a contract position for two years, renewable subject to mutual agreement and good performance. As an Academic Support Associate, you will be responsible for delivering administrative support to lecturers, conducting tutorials,...
-
Customer Support Liaison
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeThe Customer Support Liaison is a vital role within Cathay Pacific Airways Limited, requiring exceptional communication skills and the ability to build strong relationships with customers.Job DescriptionThis position plays a key part in restoring customer confidence in our products and services. The successful candidate will be responsible for addressing...
-
Financial Services Professional
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Citi Full timeOverviewCiti is a leading global bank that provides a wide range of financial services to its clients. We are committed to delivering exceptional customer service and creating long-term value for our shareholders.Job SummaryWe are currently seeking a highly skilled and motivated individual to join our team as a Citigold Associate in Hong Kong. The successful...
-
Customer Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Swift Full timeAbout the RoleWe are seeking a highly skilled Technical Customer Support Engineer to join our global Customer Support Delivery Organization at Swift. As a key member of our team, you will be responsible for providing technical support to our customers worldwide, assisting them in resolving their Swift operational challenges.Key ResponsibilitiesProvide...
-
Customer Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Efficy Full timeAbout EfficyEfficy is a leading European Customer Relationship Management (CRM) solution that provides businesses with complete, flexible, and customizable software to enable their growth. Our platform includes products for marketing automation, sales, project management, customer service, and customer nurturing.Job DescriptionWe are seeking a Customer...
-
Customer Support Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Bloomberg Full timeAbout BloombergBloomberg is a global leader in financial information and news, providing critical insights to decision-makers worldwide. Our innovative technology and data solutions empower clients to make informed decisions and stay ahead of the curve.The RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Support...
-
Customer Support Ambassador
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeOverviewCathay Pacific Airways Limited is a leading international airline that operates a modern fleet of aircraft. We are committed to providing our customers with exceptional service and ensuring their safety and comfort during travel.The company offers competitive salaries, benefits, and career opportunities for talented individuals who share our vision...
-
Customer Support Ambassador
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Cathay Pacific Airways Limited Full timeCathay Pacific Airways Limited seeks a seasoned professional to join our team as a Customer Support Executive.About the RoleThis is a key position in building and maintaining strong relationships with our customers. You will play a crucial role in addressing customer feedback, resolving issues promptly and professionally, and restoring confidence in our...
-
Executive Support Associate
3 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Konew FinTech Corporation Limited Full timeAbout the RoleWe are seeking a highly skilled and organized Executive Support Associate to provide comprehensive support to our Senior Executive. As a key member of our team, you will be responsible for managing complex schedules, coordinating meetings and events, and ensuring seamless communication with internal and external stakeholders.Job DescriptionKey...