Senior SME Account Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Dah Sing Financial Group Full time
About Dah Sing Group

The Dah Sing Group is a leading financial services group in Hong Kong, offering banking, insurance, and related services through its extensive network of over 70 branches in Hong Kong, Macau, and Mainland China. Our core values are caring, teamwork, and progressiveness. We acknowledge that every individual is unique and possesses distinct talents, yet we all share the capacity for growth. Our goal is to foster an environment where employees can be their authentic selves and feel a sense of pride in their work.

As a Financial Services Compliance Expert, you will play a crucial role in ensuring that Customer Due Diligence (CDD) and Know Your Customer (KYC) procedures are conducted thoroughly and in accordance with relevant guidelines.

Main Responsibilities:
  1. Review CDD and KYC submissions from frontline staff to verify that adequate due diligence has been performed and sufficient KYC information/documents have been obtained according to relevant guidelines.
  2. Request additional information and supporting documents as necessary to support legitimate reasons for account applications and business legitimacy.
  3. Propose changes to the KYC process based on review findings, feedback from frontline staff, and input from various control functions.
  4. Assist in compiling management information to facilitate the review of KYC quality.
  5. Analyze assurance checking results and recommend operational control measures and enhancements for SME account application processes.
  6. Provide training to frontline staff on proper KYC conduct.

To meet the challenges of this role, you should possess the following qualifications and attributes:

  • A degree holder with at least 5 years' experience in retail banking operations or secondary education with more than 10 years' experience in retail banking operations.
  • Good knowledge of AML requirements.
  • Self-motivation, excellent interpersonal, communication, and presentation skills.
  • Proficiency in PC knowledge.
  • Excellent command of both written and spoken English and Chinese.

Candidates with less experience may be considered for the position of Assistant Manager.

Please note that only shortlisted candidates will be notified.



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