Freight Forwarding Relationship Manager

7 days ago


Hong Kong Island, Hong Kong SAR China Kuehne + Nagel AS Full time

Maintaining strong relationships with key customers is crucial for business growth. As an Operational Key Account Manager, you will be responsible for managing the operational aspects of these accounts, ensuring high levels of customer satisfaction.

Main Responsibilities
  • Manage customer relationships and communicate effectively.
  • Negotiate and formalize operational requirements with customers.
  • Design and implement customer-specific solutions to increase satisfaction and loyalty.
  • Articulate customer needs and requirements to the greater organization.
Skills and Qualifications
  • Experience in freight forwarding or transportation.
  • Logistics, management, or related field degree.
  • Ability to manage internal resources through influence and leadership.


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