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Benefits Client Management Lead

1 week ago

Hong Kong, Central and Western District, Hong Kong SAR China HSBC Full time

A Career That Makes a Difference

At HSBC Life, we understand the impact that our work has on people's lives. As an Assistant Manager, Employee Benefits Client Management, you will play a crucial role in helping us deliver on this promise.

Key Responsibilities:

  • Collaboration and Communication: Reporting to Senior Manager of Client Management and liaising with internal departments to ensure seamless communication and coordination.
  • Business Growth: Delivering support services to all sales channels to ensure Employee Benefits (EB) business is booked and retained efficiently and effectively.
  • Performance Monitoring: Providing regular Management Information Reports to keep various levels of management updated with new Business onboarding, account servicing and renewal performance.
  • Process Enhancement: Delivering process improvement projects and tasks as may be assigned by management from time to time.
  • Customer Engagement: Delivering timely new business onboarding, after-sales services and renewal process support by engaging directly with customers.