Customer Experience Representative
3 days ago
We are seeking a charismatic and stylish individual to join our team as a Customer Experience Representative at Abercrombie & Fitch Co. in Harbour City.
Overview
Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our mission is to make every day feel exceptional by offering high-quality products that allow consumers to express their individuality and style.
About the Role
As a Customer Experience Representative, you will be responsible for providing exceptional customer service, anticipating and responding to customer needs, and ensuring a warm and welcoming store environment. You will also be expected to demonstrate a keen awareness of the store environment, communicate effectively with customers, and possess relatable, confident, and highly social behaviors on the sales floor.
Responsibilities
- Create an excellent customer experience by greeting all customers in store with a friendly, positive tone and body language
- Uphold our culture and values, brand purpose, and show respect during every interaction with associates and customers
- Ensure our stores are welcoming, inclusive, and diverse
- Comfortably share our seasonal products, make recommendations, and outfit customers to help add to their purchase
- Accurately perform all cashier and fitting room functions while maintaining positive engagement with customers
Requirements
- Possess a helpful, outgoing, and stylish personality
- Excellent communication skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Familiarity with fashion and retail industry
Benefits
- Hourly rate: HKD $70-$80
- Staff merchandise discount in all brands
- Flexible schedule
- Opportunities for career advancement
- Training and development
Why Choose Us?
- We are committed to creating a welcoming and inclusive work environment
- We value individual differences and promote diversity and inclusion
- We provide opportunities for growth and development
- We offer competitive compensation and benefits
Salary Range
HKD $70-$80 per hour
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