Hospitality Services Supervisor

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Sports Institute Full time
Job Purpose

The Catering Supervisor plays a critical role in delivering exceptional customer experiences through our various catering services. You will work closely with the Assistant Catering Manager to develop and implement strategies to improve service standards, increase customer satisfaction, and maintain high standards of food quality, hygiene, and safety.


Key Performance Indicators
  • To achieve high customer satisfaction ratings through excellent service delivery.
  • To maintain accurate records of catering inventory and stock levels.
  • To lead and motivate a team of Waiting Staff and Catering Attendants to deliver exceptional customer service.
  • To identify opportunities to improve service standards and increase customer satisfaction.


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