Digital Product Adoption Specialist

3 days ago


Hong Kong, Central and Western District, Hong Kong SAR China Pinpoint Asia Full time
Job Description

We are seeking a highly skilled Digital Product Adoption Specialist to join our team at Pinpoint Asia. As a key member of our technology recruitment firm, you will play a crucial role in ensuring the successful adoption of new digital products across various industries.

Key Responsibilities:

  • Develop and execute strategies to enhance user satisfaction and drive product adoption through exceptional service delivery and targeted initiatives.
  • Collaborate closely with cross-functional teams to guarantee timely, efficient, and effective service and project delivery.
  • Provide comprehensive support to pilot users, including training, logistics coordination, and issue resolution.
  • Manage Agency Booth setup and logistics, ensuring seamless user experiences.
  • Log and follow up on all feedback, queries, and issues raised by pilot users.

Requirements:

  • Bachelor's degree holder in marketing, communications, information systems, or related fields.
  • Outstanding verbal and written communication skills, with experience in face-to-face presentations.
  • Excellent event and marketing planning and organization skills, with proven experience.
  • Strong problem-solving and analytical abilities.
  • Proactive, with robust interpersonal skills.
  • Positive and enthusiastic demeanor.
  • Ability to build, maintain, and navigate relationships within the organization using both formal and informal networking skills.
  • Ability to work under pressure and meet tight delivery timelines.


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