Digital Product Adoption Specialist
3 days ago
We are seeking a highly skilled Digital Product Adoption Specialist to join our team at Pinpoint Asia. As a key member of our technology recruitment firm, you will play a crucial role in ensuring the successful adoption of new digital products across various industries.
Key Responsibilities:
- Develop and execute strategies to enhance user satisfaction and drive product adoption through exceptional service delivery and targeted initiatives.
- Collaborate closely with cross-functional teams to guarantee timely, efficient, and effective service and project delivery.
- Provide comprehensive support to pilot users, including training, logistics coordination, and issue resolution.
- Manage Agency Booth setup and logistics, ensuring seamless user experiences.
- Log and follow up on all feedback, queries, and issues raised by pilot users.
Requirements:
- Bachelor's degree holder in marketing, communications, information systems, or related fields.
- Outstanding verbal and written communication skills, with experience in face-to-face presentations.
- Excellent event and marketing planning and organization skills, with proven experience.
- Strong problem-solving and analytical abilities.
- Proactive, with robust interpersonal skills.
- Positive and enthusiastic demeanor.
- Ability to build, maintain, and navigate relationships within the organization using both formal and informal networking skills.
- Ability to work under pressure and meet tight delivery timelines.
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