Digital Product Content Strategist
2 days ago
We are seeking a seasoned UX Writer to join our team at Bank Of China (Hong Kong) Limited. As a UX Writer, you will play a critical role in crafting intuitive and engaging digital experiences that delight our customers.
About the RoleThe ideal candidate will have a strong background in UX writing, with a minimum of 5+ years of experience in creating digital content that drives user adoption and satisfaction. You will be responsible for producing high-quality, concise, and user-centric content across various customer touchpoints, including but not limited to, websites, mobile apps, and marketing materials.
You will work closely with cross-functional teams, including business owners, UX designers, and product managers to ensure consistency in messaging and tone throughout the customer journey. Your expertise in online customer engagement platforms, interactive design, and usability principles will be valuable assets in this role.
The successful candidate will possess excellent writing and communication skills, with the ability to analyze data and make informed content decisions. A degree in Journalism, Communications, Media, Creative, Marketing, or a related discipline is preferred.
Key Responsibilities- Crafting high-quality, user-centered content for digital products, including but not limited to, website copy, app descriptions, and marketing materials.
- Collaborating with cross-functional teams to ensure consistency in messaging and tone throughout the customer journey.
- Analyzing data to inform content decisions and optimize user experiences.
- Maintaining a deep understanding of user needs, preferences, and behaviors to drive content strategy.
- Minimum 5+ years of experience in UX writing and creating digital content.
- Strong background in online customer engagement platforms, interactive design, and usability principles.
- Excellent writing and communication skills, with the ability to analyze data and make informed content decisions.
- Degree in Journalism, Communications, Media, Creative, Marketing, or a related discipline.
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